Alfa can be contacted by phone, fax, e-mail or in person.

• 111 Helpline
  Should you require any information, claims or modifications, our Customer Service Representatives will be pleased to assist you every day from 7:00 am till 01:00 am.
  To contact our Helpline within Lebanon, please dial 111 from any Alfa line (free of charge), or from any other line, please dial 03 39 11 11
  

• Fax or e-mail
  You can also send us a fax on: 03 39 11 09 or an e-mail to our Group Customer Care: customercare@alfamobile.com.lb .
  
  

• Visits
  You can visit Alfa premises for information, claims or modifications at the following adresses:

  Beirut Palm Center Chevrolet Round About	Tripoli Maarad Rachid Karameh walk Abraj al-Saaidi, opposite Al-Nini hospital
  Chtaura El-Hayek center Main street, next to Green’s Cafe	Saida Al-Sharki walk Next to municipality round about Al-Tajhiz Wa El-Bena’a building
  Jounieh Jounieh Highway, Nehman Center near PHD.	Halba Maronites Street, Makhoul Building, near Ogero.
  Nabatieh highway, Haidar Building, Near FNB.