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    About us   |   Packages  |   Business Solutions  |   Roaming 


Contact us

Alfa can be contacted by phone, fax, e-mail or in person.

  • 111 Helpline
    Should you require any information, claims or modifications, our Customer Service Representatives will be pleased to assist you every day from 7:00 am till 01:00 am.
    To contact our Helpline within Lebanon, please dial 111 from any Alfa line (free of charge), or from any other line, please dial 03 39 11 11

  • Fax or e-mail
    You can also send us a fax on: 03 39 11 09 or an e-mail to our Group Customer Care: customercare@alfamobile.com.lb .

  • Visits
    You can visit Alfa premises for information, claims or modifications at the following adresses:

    Beirut
    Palm Center
    Chevrolet Round About
    Tripoli
    Maarad Rachid Karameh walk
    Abraj al-Saaidi, opposite Al-Nini hospital
    Chtaura
    El-Hayek center
    Main street, next to Green’s Cafe
    Saida
    Al-Sharki walk
    Next to municipality round about
    Al-Tajhiz Wa El-Bena’a building
    Jounieh
    Jounieh Highway, Nehman Center near PHD.
    Halba
    Maronites Street, Makhoul Building, near Ogero.
    Nabatieh
    highway, Haidar Building, Near FNB.

N.B: POS Chtaura and POS Saida will close their doors from Monday to Friday from 1:00 pm - 2:00 pm. For all kinds of transactions our Cashiers will be pleased to assist you from Monday till Friday from 8:00 am till 4:00 pm, and on Saturday from 8:00 am till 1:00 pm.

 
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