Alfa Official Logo
My Mobile Alfa App
Alfa Data Card
App Store
Billing Inquiries
Credit Transfer
Mobile TV
Pick your line
Postpaid Payment
Automatic Payment
Postpaid Services
Prepaid Recharge
Prepaid Services
Unblocking Codes
Offers and Promos
Communicate SMS
Message Box
Press Releases

Alfa Mobile Application – Privacy Policy

1. Responsible authority

The responsible authority according to the Google Play Developer Distribution agreement is:


If you have any suggestions or questions about data privacy, please contact Alfa via the email address

2. Scope of application

This privacy policy statement applies to Alfa Apps with all online offers, content, features and services within the various Alfa apps in the available operating systems (iOS, Android, Windows, Nokia and BlackBerry). With the use of Alfa products, especially the Alfa app, you agree to the application of these provisions. Please read them carefully.

3. Collection and use of data

Alfa Privacy Policy describes how Alfa treats information and data you submit or send using our offerings through Alfa's app. Alfa is committed to protecting your privacy online and recognizes the importance of protecting the privacy of personally identifiable information collected about you. In adopting this member privacy policy, Alfa intends to make sure you are fully aware of each party's involvement in such privacy and app usage.

Please read carefully the following statement to clearly understand our views and practices regarding all privacy matter and how they might affect you as you use our services and offers:

Alfa does not collect personally identifying information about Alfa members, except when specifically and knowingly provided by such members. Alfa does not provide personal information, and does not sell, rent or otherwise share your personal information with any third parties.

However, it is very important to note that any data you send over the app using any of our services will be logged onto our system. These data remain confidential, but will be disclosed in addition to your personal information to law enforcement agencies, upon explicit request, and only if such disclosure is deemed necessary

4. Disclosure of data

1. User-entered data

You may be able to use Alfa services both with and without registration. When registering, you will have to specify your e-mail address, phone number, first and last name and choose a username and password. This data is necessary to ensure that you will be able to take advantage of the full range of services offered. Last but not least, we might need this, and possibly other data, to respond to your requests, questions and critique. This occurs solely on a voluntary basis. We tend to use personal information to provide a safe, effective and user-relevant experience on our Alfa app, including for

1. internet-based retrieval of content
2. anonymous statistical analysis for studies in order to modify the Apps and design them user-friendly
3. The ability to use social & community features, e.g. to share content and / or news-articles with other users on social networks or e-mail, mark articles with the “like-button”, and others.
2. Social sign in

If social sign in will be added in a future build we will be offering the opportunity to register directly on our products with your existing profile from selected social networks. Alfa might be using “Facebook Sign In,” “Google+ Sign In,” “Twitter Sign Up,” and “Microsoft Account Sign In” (for Windows phones). If you choose to use one of these signup options, you will be forwarded to the respective site, where you will be led through the signup process. Using the data transmitted from the respective social network provider, we then create your user account, of course without saving your friend lists and contacts. There is no permanent link between your user account and the Facebook, Google or Twitter account. Please see the privacy policies of Facebook, Google or Twitter for more information concerning the purpose and scope of their data collection, their further processing and use of data, as well as your rights in this respect and setting options for protecting your privacy.

5. Push notifications

The app only uses push notifications with your consent. You can always choose if these notifications will be displayed on your device or even disable push notifications by adjusting your device settings.

6. Social plug-ins

If the Alfa app uses or will use in a future build social plugins from various social networks you will be able to, for example, recommend content to a friend or use the sharing functions. In our app, we might be using the following plug-ins (not operated by Alfa): Facebook, Twitter, and your email program on the operating system iOS. On the operating systems Android and Windows Phone, BlackBerry and Nokia additional plug-ins may be used and include all installed apps with a sharing function (e.g. LinkedIn, Google+, Pinterest, Youtube, Instagram, etc.). If you want to use one or more of these services, you must register there. Please check the privacy policies of these third-party plug-in services such as Facebook Facebook, Google+, Twitter etc. for information on the purpose and scope of data collection, further processing and use of your data, as well as your rights in this respect and changing settings options in order to protect your privacy.

7. Counting method

If Statistical data is collected or will be collected in a future build, when users access the Alfa app, this data will not be associated with your person. This data collection serves to improve Alfa and to provide you as the user with the most extensive functionality possible.

We might be using web beacons in this app, which can be explained as a simple programming code that lets us know when the app has been displayed or clicked on. To this end, Alfa uses certified products, some of which comply with the U.S. - EU Safe Harbor Principles.

8. Access to and correction of data

We might offer a service in which you choose to modify your data insofar as it is no longer required for the aforementioned purposes. If data must be retained for legal reasons, it will be locked.

9. Changes to this privacy policy

We reserve the right to change this privacy policy. The current version is always available at

Copyright © 2004 - 2017 Alfa. All rights reserved.