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Contact us
Alfa can be contacted by phone, fax, e-mail or in person.
111 Helpline
Should you require any information, claims or modifications, our Customer Service Representatives will be pleased to assist you 24 hours a day 7 days a week.
To contact our Helpline within Lebanon, please dial 111 from any Alfa line (free of charge), or from any other line, please dial 03 39 11 11 .
Fax or e-mail
You can also send us a fax on: 03 39 11 09 or an e-mail to our Group Customer Care: .
You can visit alfa premises or at any alfa Franchise store; for information, claims or modifications at the following adresses:

Alfa Store Address
Dekwaneh Parallel Towers GF
Batroun Thoum,
Main Highway, next to Medco station
Beirut Chevrolet Roundabout,
Palm Center
Chtaura Main Street,
El-Hayek Center, Near Green's Café
Halba Maronites Street,
Makhoul Building, Near Ogero
Jounieh Jounieh Highway,
Nehman Center, Near PHD
Nabatieh Habbouch Highway,
Haidar Building, Near First National Bank (FNB)
Saida Al-Sharki walk,
Near Sarail Roundabout Al-Tajhiz Wa El-Bena'a Building
Tripoli Maarad Maarad Rachid Karameh walk,
Abraj al-Saaidi, opposite to Al-Nini Hospital
Tripoli Mina Tripoli-Beirut Highway,
Manal Building, GF, Near Ogero
Alfa at Ogero:
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