eSIM is the latest technology in SIM cards where the SIM is embedded in the mobile device. eSIM allows you to activate a mobile number without having to use a physical SIM.



How much it costs

• For a new Prepaid line: $7 (VAT. Excluded) *
• For a new Postpaid line: $16.67 (VAT. Excluded)*
• If you are an Alfa subscriber, whether Prepaid or Postpaid, you can replace your existing SIM card with an eSIM for a one-time fee of $1.67 (VAT. Excluded).

*Same prices of the current physical SIMs

 

How to get your eSim:

Prepaid and postpaid subscribers can visit any Alfa store or PoP along with an ID card or a valid passport or civil record (not older than 6 months) and purchase the QR code to scan it using a supporting eSIM mobile device

• Postpaid subscribers: Please log in using your username and password, fill out the eSIM form, and we will send you the QR code by email within 24 working hours.
• Corporate Subscribers: administrators can visit any Alfa store or PoP.
  Administrators can also log in using their username and password, fill out the eSIM form, and we will send you the QR code by email within 24 working hours along with eSIM set up directions will be shared with the administrator or with the line holder.
   

How it works

An active data bundle (or Wifi) is mandatory during the installation.

With eSIM, you can now use up to two lines at once on your phone with one SIM card and another eSIM. You can also store multiple eSIMs on your device at the same time and switch between the eSIMs right from your devices settings to choose only one eSIM to be active at a time.

The QR-code provided should not be shared with anyone and should be kept in a safe place as you might need to re-download your profile whether on the same device or on another device.

For device settings:

1) Steps for I-phone (latest version 16.2):

• Go to Settings
• Select Cellular
• Push on Add Cellular plan – the camera will automatically open to scan the QR code
• Press on the notification, and select E-SIM add profile page. Wait until the profile is completely downloaded, to receive a confirmation message

2) Steps for android:

• Go to the settings
• Select Connections
• Go to SIM card manager
• Press ‘Add a mobile plan’
• Choose ‘Scan carrier QR code’ and scan the QR code

Important to know

• eSIM is currently not available on Apple watch.
• If you lose your device, to pass by any Alfa store and purchase a new SIM/eSIM.
• With eSIM, you can put up multiple phone numbers, which you can add, activate, deactivate and delete directly from your device settings.