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Call Divert
What is Call Divert?
Call Divert enables you to redirect the calls intended for your Alfa line to any other telephone number in Lebanon, be it a fixed or mobile line, or to CLIP Alert or Message Box. You have 4 possibilities to divert your calls, 3 of which are conditional.
How does it work?
Manual procedure:
  • Conditional: Press successively
    No answer * * 6 1 * XX XX XX XX # then press "yes"
    No access * * 6 2 * XX XX XX XX # then press "yes"
    If Busy * * 6 7 * XX XX XX XX # then press "yes"
  • Unconditional: Press successively
    All calls * * 2 1 * XX XX XX XX # then press "yes"
Note: The unconditional call divert has priority. Any call diverting must take place in a zone covered by alfa.

Deactivation procedure:
  • One by one : ## service code # then press "yes"
  • All : ## 0 0 2 # To verify the activation of Call Divert, press successively * # service code # then press "yes"
How much does it cost?
Subscription fee: $1.5 per month (VAT Excluded)
Call fees:
- $0.11/ min if the call is diverted to an Alfa number
- $0.12/min if the call is diverted to Touch or PSTN number
How to subscribe?
- Subscribe, unsubscribe online
- Call 111 for free
- Press *111# then yes
- Send an SMS (for free) enclosing CD to 1050


 
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