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National Roaming
The National Roaming Service allows Alfa Postpaid and Prepaid subscribers to benefit from touch’s network coverage in specific areas where Alfa has no network and vice versa.
Calls and SMS tariffs
Same tariffs currently applied for Postpaid and Prepaid subscribers.
To check the national roaming areas that are opened for Alfa subscribers, click here.
To check the national roaming areas where touch subscribers can benefit from alfa’s network, click here .
How to benefit or activate the service?
In case your handset did not automatically detect touch’s network, you are kindly requested to activate the service from your handset by following the below steps:
  • Access the network settings through your phone.
  • Set the network selection to “Manual”.
  • Select touch’s network.
  • Make sure you have successfully shifted to touch’s network.
  • Change back the network selection settings to “Automatic”.
N.B: The above activation steps should only be done once.
Important to know
While roaming on touch’s network, postpaid subscribers will not be able to benefit from the following:
  • Data service (Mobile internet, WAP, Blackberry)
  • 3G network including video calls
  • MMS
  • Limited international Access
  • Twin Card (when diverted to busy, no reply, or not reachable)
  • SMS & Calls to premium short codes
  • SMS & calls to 114


Prepaid subscribers will not be able to benefit from the following:
  • Calls to 1456, 1454, 1457 and 115
  • Data service (Mobile internet, WAP, Blackberry)
  • MMS
  • 3G calls including video calls
  • SMS & Calls to premium short codes
  • Invisible

 
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