Personal

+961Alfa is a mobile application enabling the Lebanese diaspora community around the world to own Lebanese numbers that allow them to make and receive calls from family and friends in Lebanon.

 

Benefits

+961Alfa provides the Lebanese living abroad with a flexible and easy-to-use app that will enable you to:

  • Call and receive calls from any number in Lebanon at any time for a highly discounted monthly subscription (1,000 min for $20).
  • You can be reached on your +961Alfa number wherever you are and never miss an important call. Calls received from Lebanon will be charged as a regular local Alfa calls.
  • Your unique +961Alfa number can be migrated to a physical SIM card at any Alfa store when you visit Lebanon. You can as well migrate back your number to the +961Alfa app to re-use it when you leave Lebanon.
  • Make in-app calls to other +961Alfa subscribers for free; All you have to do is to add their numbers.
  • Chat, share your pictures and videos with other +961Alfa subscribers of the Lebanese community abroad.

Note: the call feature will not function in the +961Alfa mobile application in countries that have blocked Voice over IP calls, for example: KSA and UAE. 


+961Alfa is available on the App store and Google Play Store.

 

 

How much it costs

Monthly subscription

$20

Minutes of calls

1000 minutes(1)

Incoming (international/ local) calls

Free of charge(2)

Calls between two +961Alfa numbers

Free of charge

Validity

Renewable automatically each 30 days

Top up bundles (3)

· 3$ / 200 mins

· 6$ / 500 mins

All Prices above exclude VAT.

 


How to register to +961Alfa?

To register to the +961Alfa follow the below instructions 

  1. Download the +961Alfa application from the respective stores (App Store or Play Store).
  2. Enter a valid mobile number.
  3. Create your profile and upload your valid Lebanese passport or Lebanese ID.
  4. Your +961Alfa mobile number will be assigned and you will only be able to receive calls until your application
    has been reviewed and approved (4).
  5. You will receive a notification on your +961Alfa app informing you that your application has been approved and your number is now active.
  6. Subscribe(5) by clicking on the profile icon  to start making calls to any number in Lebanon.
    using your +961Alfa application and receive calls on your +961Alfa number from anywhere around the world free of charge.

 

(1)- Fractions of minutes will be rounded up to the next minute and will be deducted from your available call time balance. For example: if the duration of the call was 40 secs, therefore a 1 min will be deducted from your minutes of calls.
(2)- +961Alfa app needs an internet connection and will use your data plan or a connected Wi-Fi.
(3)- You should have a running monthly subscription to be able to benefit from the top up bundles; Validity of these top ups expire at the monthly subscription expiry date.
(4)- Up to 12 hours for profile approval.
(5)- After your profile approval, you need to subscribe to the monthly plan within 2 days or else you’ll lose your number.

 

How to subscribe?
Once you create your profile and your application is approved, open the +961Alfa app, go to “My profile”  then click on “Refill my Account” and follow the instructions (or Click here).

Subscribe to the Monthly bundle: $20 - 1000 minutes (30 days validity).
Your credit card* will be debited every (30) days automatically.
Your monthly subscription grants you 1000 minutes / month however, top-up is available:

  • $3 - 200 minutes (valid till end of the monthly subscription cycle/one-time fee).
  • $6 - 500 minutes (valid till end of the monthly subscription cycle/one-time fee).


Click here to top up additional minutes!

*To change your credit card details or to cancel your payment please check “Service Cancelation” section.

Prices Exclude VAT.

 

Important to know

  • To subscribe, a valid Lebanese passport or Lebanese ID is required.
  • Calls to 4 digits numbers, overcharged and international numbers are not allowed.
  • The existing Alfa recharge cards cannot be used for the +961Alfa line while using the app.
  • Credit transfer from other Prepaid to Postpaid plans are not allowed.
  • Minutes and validity are not accumulated.
  • The +961Alfa App doesn’t work while you are in Lebanon except for calling Alfa’s customer service: 111.
  • You can use your +961Alfa App in any country except Lebanon.
  • You can use your +961Alfa App as a physical Sim card* when you are available in Lebanon, and use it again on the +961Alfa app when you are abroad.


* The physical SIM card can only be a prepaid line.
* The physical SIM and the +961Alfa app cannot be active at the same time.