Business

Every business is driven by communication. Whether you're looking to connect with the world around you or unify your company like never before, efficient and effective communication is key.

Alfa Business is a solution developed by professionals for professionals, to meet your business communication needs at every level.

When you opt for Alfa Business, you benefit from:

  • Reduced tariffs on a private network
  • 60 minutes for free on every line each month
  • Free management of your company's line according to your specifications
  • Free delivery of faxes and voicemail messages on your mobile
  • Free corporate services

Alfa Business functions as an internal mobile exchange system, allowing users to contact one another by simply dialing a designated extension number.

The enhanced offer is tailored around the needs of small, medium, and large corporations as per the following line brackets: 5-20, 21-50, and 51+. Each has preferential rates allowing corporations to benefit from all Alfa Business services at competitive prices (compared to the normal tariffs).

No one knows your business the way you do.

That is why Alfa Business offers flexible features that put you in control, allowing you to adapt your private network to your business needs. With Alfa Business, you can set your own specs for each and every line in your network. For instance, you can set a maximum consumption ceiling or limit outgoing calls, and choose to include your fixed lines in your private network.

Set A Ceiling For Your Consumption
An SMS notification is sent (free of charge) to all users once they have reached 50% of their consumption limit. And once the ceiling consumption is reached, both user and administrator are also notified by SMS (at 80% and 100% consumption). 

Get Free Access To Bill Information
Free administrator access to Alfa Business bill info allows updated checking on the unbilled amount reach of each line. As the administrator, you only need to send an SMS (free of charge) to 135 with the following configuration: "usg + 8 digit Alfa number"*. You will immediately receive a reply with the unbilled amount, the date of the last identified call, and a reminder of the line's predetermined consumption limit. 
*This service is only available to the system administrator, who can always log on to the dashboard to find out about the unbilled amount of any of the fleet's lines. 

Control Outgoing Calls
You can control outgoing calls through a list of authorized numbers for the network as a whole or for specific lines within that network. Authorized numbers may also be set to operate within a specified time frame, such as during office hours. 

Adapt The Service To Your Changing Needs
At the end of each month, you can receive a detailed electronic bill including the details of calls made from each line along with their costs. This allows you to gather line consumption statistics, which can then be used to make all the necessary changes you need.

  • Major discounts are applicable on all outgoing calls, within the same fleet or outside the VPN fleet, as well as on SMSes, and services.
  • Click here to check the enhanced tariffs.
  • Corporate lines benefit from 60 free minutes each month.
  • Companies whose revenues are subject to VAT can redeem the full VAT amount.

The required documents are:

  • Subscription agreement signed by the authorized person.
  • Commercial circular (signature authorization not older than 1 year).
  • Stamped commercial register.
  • Registration certificate from Ministry of Finance.
  • Direct debit by the company name, signed by the authorized person and stamped.
  • Identity card of authorized person.
  • Identity card of fleet administrator.

N.B.: As foreign companies do not have commercial register and circular, they should provide a Factual Statement, signed and stamped by the Ministry of Commerce and Economy, in addition to the other formalities.

Message Box Professional
This service gathers voicemails and faxes in your mailbox and makes them accessible from your mobile phone, a regular phone, the web, or WAP. 
This service includes:

  • The option of recording two greeting messages for local and international incoming calls (automatic detection).
  • Webmail services including voice messaging on our website, and a classification of messages according to type: new, urgent, non-urgent, or old.
  • The option to send messages that will be received in "private" mode to prevent the transfer to another line, or in "urgent" mode to be read as priority.
  • An SMS notifying you upon reception of the message type and correspondent's number. And an SMS notifying you when you receive a fax (that can be printed or sent to a fax number).
  • The web/WAP interface, which allows you to access the message through the Internet and to perform a number of related tasks.
  • The Combined Mailbox option, which allows you to add a contact number to your Message Box PRO. This number can be an Alfa number or a fixed line number. You will be able to receive your messages on either one of the two lines chosen.

Call Divert
Redirect your calls to another line in Lebanon – be it a fixed line or a mobile line – or divert your calls to your Message Box Professional. 

Call Waiting And Conference Calls
Put your correspondent on hold to answer another call or engage in conference calls with two or more people at the same time. 

CLIP
The number of your correspondent appears on your mobile screen before you answer the call. If your correspondent is a fellow network user, his/her extension number will appear on your screen.
CLIP Alert
If you miss a call because your mobile is switched off or you’re out of reach, and you choose to bar all calls, callers will get a "turned off" signal and the CLIP Alert service will notify you via SMS as soon as you are available, giving you the caller's number, time, and date of the call.