Personal

Migrating
Please visit any Alfa Store or PoP with your official ID and personal special needs card.

Services
Any current service you are subscribed to will not be cancelled.

Balance
The balance in this account will remain the same.

Validity
The validity period will be set to 30 days.
 

Migrating 

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing:
  "W9*Recharge Code" for Waffer 9 
  "W15*Recharge Code" for Waffer 15
  "W27*Recharge Code" for Waffer 27

Services
Any current service you are subscribed to will be cancelled.

Balance
The balance in this account will be reset to the amount of the chosen plan.

Validity
The validity period will be set to 30 days.
 

Migration is allowed:

• Only if your line was initially prepaid and you migrated to postpaid. 
• Within a specific period, between 0 and 90th day after migration from prepaid.

N.B.: 

• If you have migrated to a VPN line, you will not be able to migrate back to prepaid.
• All your bills and airtime payments must be settled in cash.

When you have migrated your line back to Alfa Prepaid:

• You have 5 days to recharge your line, otherwise you will lose it.
• During this 5-day grace period, incoming calls are allowed.

Required documents:

• An official ID, valid passport, Military Service Card, or Army Reserve Card.

N.B.: 

• Customers holding an ID with a childhood photo on it are requested to bring their personal civil record. - An ID without a picture is not accepted at Alfa, even if the customer has a personal civil record. A new ID should be submitted. 

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA).
• Official ID or valid passport.
• Eligibility certificate signed by the president of the Bar Association. 
• Deposit of $100.

You can choose the payment method you prefer.
N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID. 
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

If you are in the Lebanese Army, you will need:

• A declaration form.
• Direct debit or deposit of $50 for other payment methods.

If you are Interior Security, General Security, or State Security, you will need: 

• Specimen Number 1 or Military ID.
• Direct debit or deposit $50 for other payment methods.

If you are in Civil Defense, you will need: 

• Your Civil Defense ID.
• Direct debit or deposit $50 for other payment methods.

If you are Municipal Police, you will need: 

• A statement from the municipality or Municipal ID, along with your civilian ID. 
• Direct debit or deposit $50 for other payment methods.
   

Migrating
Please visit any Alfa Store or PoP.

Required documents 

• ID or valid passport.
• Personal disability card.
• Direct debit or deposit $50 for other payment methods.

In case you cannot visit our stores, the person you authorize should present:

• A statement stamped and signed by the Ministry of Social Affairs stating your name along with the name of your appointed legal guardian.
• Your personal special needs card.
• Your valid Lebanese ID. 
• The valid Lebanese ID of the appointed legal guardian.
• Direct debit or deposit $50 for other payment methods.

Migrating
You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.
 

Services
Any current service you are subscribed to will not be cancelled except FAF, 4X4, WAP & PAYG.
You will get 750MB Alfa Anghami for 2 months for free.
 

Balance
The price of the plan will be deducted from your account balance.

Validity
The validity period will be set to 30 days.

Migrating
Dial *111# and follow the instructions.

Services
Pay As You Go will be automatically activated, and any current service you are subscribed to will not be cancelled.

Balance
The price of the plan will be deducted from your account balance (plan price will be added to the commitment fee account).

Validity
The validity period will be set to 30 days.
 

Migrating
Please refer to the General Security Administration.

Services
Any current service you are subscribed to will not be cancelled, except for WAP and Pay As You Go.

Balance
The balance in this account will remain the same.

Validity
The validity period will be set to 30 days.
 

Migrating
Please refer to the General Security Administration
 

Migrating
Please visit any Alfa Store, PoP, or franchise.

Required documents
As a Lebanese, you will need:

• An official ID, valid passport, Military Service Card, Army Reserve Card, or a statement from the military.
• A deposit of $100.

You can choose the payment method you prefer.

As a foreign resident, you will need:

• A valid passport or residence permit.
• A deposit of $100.

Direct debit at the bank is mandatory.

N.B.: 
If you do not have a residence permit, please bring one of the following proof of residence documents:

• Letter of Guarantee.
• Residence Certificate stamped by the mayor.
• Water bill.
• PSTN bill.
• Electricity bill (issued in your name).
• House lease contract.
• House property deed.
   

Migrating 

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing "U9" for U-chat 9 or "U17" for U-chat 17.

Services
Any current service you are subscribed to will not be cancelled, except friends & family, WAP, and Pay As You Go.

Balance
The price of the plan will be deducted from your account balance.

Validity
The validity period will be set to 30 days.
 

Migrating
Dial *111# and follow the instructions.

Services
Any current service you are subscribed to will not be cancelled.

Balance
The price of Alfa2Alfa will be deducted from your account balance (plan price will be added to the commitment fee account).

Validity
The validity period will be set to 30 days.
 

Migrating

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing "U9" for U-chat 9 or "U17" for U-chat 17.

Services
Any current service you are subscribed to will not be cancelled, except for Friends &Family.

Balance
The price of U-chat will be deducted from your account balance.

Validity
The validity period will be set to 30 days.

Migrating

• - Dial *111# and follow the instructions.
• - Send an SMS to 1028 enclosing:
  "W9*Recharge Code" for Waffer 9
  "W15*Recharge Code" for Waffer 15
  "W27*Recharge Code" for Waffer 27

Services
Any current service you are subscribed to will be cancelled.

Balance
The balance in this account will be reset to the amount of the chosen plan.

Accounts
Reset to the amount of the chosen card.

Validity
The validity period will be set to 30 days.
 

Migrating
Dial *111# and follow the instructions.

Services
Pay As You Go will be activated, and any current service you are subscribed to will not be cancelled. except for MB+.

Balance
The price of Alfa2Alfa will be deducted from your account balance. (plan price will be added to the commitment fee account).

Validity
The validity period will be set to 30 days.
 

Migrating
On the last day of validity

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing:
  "W9*Recharge Code" for Waffer 9
  "W15*Recharge Code" for Waffer 15
  "W27*Recharge Code" for Waffer 27

Services
Any current service you are subscribed to will be cancelled.

Balance
The balance in this account will be reset to the amount of the chosen plan.

Validity
The validity period will be set to 30 days.
 

Migrating
Please refer to the General Security Administration.

Services
Any current service you are subscribed to will not be cancelled, except for WAP and Pay As You Go.

Balance
Main Account – The balance in this account will be maintained after plan price deduction.
Deposit Account – The balance in this account will be depleted. 

Validity
The validity period will be set to 30 days.

Migrating

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing:
  • "W9*Recharge Code" for migrating to Waffer 9
  • "W15*Recharge Code" for migrating to Waffer 15
  • "W27*Recharge Code" for migrating to Waffer 27

Services

Any current service you are subscribed to will be cancelled.

Balance

The balance in this account will be reset to the amount of the chosen plan.

Validity

The validity period will be set to that of the chosen plan.

Migrating

You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.

Services

Any current service you are subscribed to will be cancelled.

You will get 750MB Alfa Anghami for 2 months for free.

Balance

The plan price will be deducted from the sum of your Waffer accounts.

Validity

The validity period will be set to 30 days.

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Official ID or a valid passport.
• Personal special needs card.
   

Migrating

• Dial *111# and follow the instructions.

• Send an SMS to 1028 enclosing "U9" for U-chat 9 or "U17" for U-chat 17.

Services
Any current service you are subscribed to will be cancelled.

Balance
The plan price will be deducted from the sum of your Waffer accounts.

Validity
The validity period will be set to 30 days.

Migrating
Dial *111# and follow the instructions.

Services
Pay As You Go will be automatically activated, and any current service you are subscribed to will be cancelled.

Balance
The plan price will be deducted from the sum of your Waffer accounts. (plan price will be added to the commitment fee account). 

Validity
The validity period will be set to 30 days.
 

Migrating
Please refer to the General Security Administration.

Services
Any current service you are subscribed to will be cancelled.

Balance
The balance in this account will be depleted.

Validity
The validity period will be set to 30 days.
 

Please refer to the General Security Administrator, who will prepare and send a written request to us. Make sure to pass by Alfa in person with a valid ID.  

Please refer to the General Security Administrator, who will prepare and send a written request to us. Make sure to pass by Alfa in person with a valid ID.  

Migrating

You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.

Services
Any current service you are subscribed to will not be cancelled except FAF, 4X4, WAP & PAYG.
You will get 750MB Alfa Anghami for 2 months for free.

Balance
Main Account – The balance in this account will be maintained after plan price deduction.
Deposit Account – The balance in this account will be depleted. 

Validity
The validity period will be set to 30 days.
 

Please refer to the General Security Administrator, who will prepare and send a written request to us. Make sure to pass by Alfa in person with a valid ID and personal special needs card.

Please refer to the General Security Administrator, who will prepare and send a written request to us. Make sure to pass by Alfa in person with a valid ID.  

Please refer to the General Security Administrator, who will prepare and send a written request to us. Make sure to pass by Alfa in person with a valid ID.  

Migrating

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing "AP."

Services
Any current service you are subscribed to will not be cancelled.

Balance
The balance in your account will remain the same.

Validity
The validity period will remain the same. 
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Lebanese Army: Declaration form.
• Interior Security, General Security, and State Security: Specimen Number 1 or Military ID. 
• Civil Defense: Civil Defense ID.
• Municipal Police: A statement from the municipality or Municipal ID, along with your civilian ID.
   

Migrating

• Call 111
• Visit any Alfa Store, PoP, or franchise.
   

You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.

Migrating
Please visit any Alfa Store or PoP with your official ID and personal special needs card.

Services
Any current service you are subscribed to will be cancelled.

Balance
The balance in this account will remain the same.

Validity
The validity period will be set to 30 days.
 

Migrating
Dial *111# and follow the instructions.

Services
Any current service you are subscribed to will not be cancelled, except for Pay As You Go.

Balance
Main Account – The balance in this account will remain the same.
Deposit Account – The balance in this account will be depleted. 

Validity
The validity period will remain the same. 
 

Migrating
Please visit any Alfa Store or PoP with your official ID and personal special needs card to migrate for free.

Services
Any current service you are subscribed to will not be cancelled.

Balance
Main Account – The balance in this account will be maintained after plan price deduction.
Deposit Account – The balance in this account will be depleted. 

Validity
The validity period will be set to 30 days.
 

Migrating

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing "U9" for U-chat 9 or "U17" for U-chat 17.

Services
Any current service you are subscribed to will not be cancelled, except for Friends & Family, WAP, and Pay As You Go.
 

Balance
Main Account – The balance in this account will be maintained after plan price deduction.
Deposit Account – The balance in this account will be depleted. 
 

Validity
The validity period will be set to 30 days.
 

Migrating

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing "AP*Recharge Code."

Services
Any current service you are subscribed to will be cancelled.

Balance
The balance in this account will be reset to the amount of the chosen plan.

Validity
The validity period will be set to that of the chosen plan. 
 

Migrating 

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing:
  "W9*Recharge Code" for Waffer 9
  "W15*Recharge Code" for Waffer 15
  "W27*Recharge Code" for Waffer 27

Services
Any current service you are subscribed to will be cancelled.

Balance
The balance in both accounts will be depleted and reset to the amount of the chosen Waffer plan.

Validity
The validity period will be set to 30 days.
 

Migrating
You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.
 

Services
Any current service you are subscribed to will not be cancelled except FAF, 4X4, WAP & PAYG.
You will get 750MB Alfa Anghami for 2 months for free.
 

Balance
The price of the plan will be deducted from your account balance.
 

Validity
The validity period will be set to 30 days.
 

Migrating
Please refer to the General Security Administration.

Services
Any current service you are subscribed to will not be cancelled, except for WAP, MB+ and Pay As You Go.

Balance
The balance in this account will remain the same.

Validity
The validity period will be set to 30 days.
 

Migrating

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing "AP."

Services
Any current service you are subscribed to will not be cancelled, except for MB+.
 
Balance
Main Account – The balance in this account will remain the same.

Validity
The validity period will remain the same.
 

Migrating
Please visit any Alfa Store or PoP with your official ID and personal special needs card.

Services
Any current service you are subscribed to will not be cancelled except for MB+.

Balance
The balance in this account will remain the same.

Validity
The validity period will be set to 30 days.
 

Migrating
Please visit any Alfa Store or PoP.

Required Documents

• Official ID or a valid passport.
• Personal special needs card.
   

Migrating
Please visit any Alfa Store or PoP.

Required Documents

• Official ID or a valid passport.
• Personal special needs card.

Migrating

• Call 111
• Visit any Alfa Store, PoP, or franchise.
   

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Lebanese Army: Declaration form.
• Interior Security, General Security, and State Security: Specimen Number 1 or Military ID. 
• Civil Defense: Civil Defense ID.
• Municipal Police: A statement from the municipality or Municipal ID, along with your civilian ID.
   

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Lebanese Army: Declaration form.
• Interior Security, General Security, and State Security: Specimen Number 1 or Military ID. 
• Civil Defense: Civil Defense ID.
• Municipal Police: A statement from the municipality or Municipal ID, along with your civilian ID.
   

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA).
• Official ID or valid passport.
• Eligibility certificate signed by the president of the Bar Association. 

N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID. 
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA).
• Official ID or valid passport.
• Eligibility certificate signed by the president of the Bar Association. 

N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID. 
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Lebanese Army: Declaration form.
• Interior Security, General Security, and State Security: Specimen Number 1 or Military ID. 
• Civil Defense: Civil Defense ID.
• Municipal Police: A statement from the municipality or Municipal ID, along with your civilian ID.
   

Migrating

You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.
 

Migrating
On the last day of validity:

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing "U9" for U-chat 9 or "U17" for U-chat 17.

Services
Any current service you are subscribed to will not be cancelled.
 
Balance
The price of the plan will be deducted from your account balance.

Validity
The validity period will be set to 30 days.
 

Migrating
Please visit any Alfa Store or PoP with your official ID and personal special needs card on the last day of validity

Services
Any current service you are subscribed to will not be cancelled.

Balance
The balance in this account will remain the same.

Validity
The validity period will be set to 30 days.
 

Migrating

• Call 111
• Please visit any Alfa Store, PoP, or franchise.
   

Migrating

• Visit any Alfa Store, PoP, or franchise.
• Call 111
   

Migrating
On the last day of validity:

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing "AP."

Services
Any current service you are subscribed to will not be cancelled.
 
Balance
The price of the plan will be deducted from your account balance.

Validity
The validity period will remain the same.
 

Migrating

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing "U9" for U-chat 9 or "U17" for U-chat 17.

Services
Any current service you are subscribed to will not be cancelled.

Balance
The price of the plan will be deducted from your Main Account balance.

Validity
The validity period will be set to 30 days.
N.B.: Your preferred number will be deactivated.
 

Migrating

• Dial *111# and follow the instructions.
• Send an SMS to 1028 enclosing:
  "W9*Recharge Code" for Waffer 9
  "W15*Recharge Code" for Waffer 15
  "W27*Recharge Code" for Waffer 27

Services
Any current service you are subscribed to will be cancelled.

Balance
The balance in this account will be reset to the amount of the chosen plan.

Validity
The validity period will be set to 30 days.
 

Migrating

You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process, send an SMS to 1028 enclosing: "AA+ University ID”.

Migrating

• Call 111
• Visit any Alfa Store, PoP, or franchise.
   

Migrating
Please refer to the General Security Administration on the last day of validity.

Services
Any current service you are subscribed to will not be cancelled.

Balance
The balance in this account will remain the same.

Validity
The validity period will be set to 30 days.
 

Migrating
On the last day of validity:

• Dial *111# and follow the instructions.

Services
Pay As You Go will be activated, and any current service you are subscribed to will not be cancelled.

 
Balance
The price of the Alfa2Alfa plan will be deducted from your account balance. (plan price will be added to the commitment fee account).

Validity
The validity period will be set to 30 days.
 

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA).
• Official ID or valid passport.
• Eligibility certificate signed by the president of the Bar Association. 

N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID. 
 

Migrating

• Call 111
• Please visit any Alfa Store, PoP, or franchise.

Migrating

• Call 111
• Visit any Alfa Store, PoP, or franchise.

Migrating
You must refer to your University administration, when your Alfa number becomes enlisted in the Alfa A+ enrolment process send an SMS to 1028 enclosing: "AA+ University ID”.

Services
Any current service you are subscribed to will not be cancelled except FAF, MB+,4X4, WAP & PAYG.
You will get 750MB Alfa Anghami for 2 months for free.

Balance
The price of the plan will be deducted from your account balance.

Validity
The validity period will be set to 30 days.

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Beirut or North Bar ID (BBA or TBA).
• Official ID or valid passport.
• Eligibility certificate signed by the president of the Bar Association. 

N.B.: Only one Lawyer postpaid line is allowed per Bar Association ID. 
 

Migrating

• Call 111
• Visit any Alfa Store, PoP, or franchise.
   

Migrating
Please visit any Alfa Store or PoP.

Required documents

• Official ID or a valid passport.
• Personal special needs card.
   

Migrating

• Call 111
• Visit any Alfa Store, PoP, or franchise.
   

Migrating
Please visit any Alfa Store, PoP, or franchise.

Benefits 
Enjoy a 60% discount, which means that you pay just $5* instead of $12.50 (valid for one year), on a variety of services: 

• Message Box Regular 
• CLIP Alert 
• Call Divert 
• CLIP 
• Call Waiting/Hold 
• Advice of Charge 

*VAT not included.

If you would like to migrate back to Alfa Prepaid, you can only do so in the fourth month after your initial migration to Alfa Postpaid. This can be done at any Alfa distributor or Alfa Store.

Required documents

As a Lebanese, you will need:

• An official ID, valid passport, Military Service Card, Army Reserve Card, or a statement from the military.
• A deposit of $100.

You can choose the payment method you prefer.

As a foreign resident, you will need:

• A valid passport or residence permit.
• A deposit of $100.

Direct debit at the bank is mandatory.

N.B.: 
If you do not have a residence permit, please bring one of the following proof of residence documents:

• Letter of Guarantee
• Residence Certificate stamped by the mayor
• Water bill
• PSTN bill
• Electricity bill (issued in your name)
• House lease contract
• House property deed

As a foreign non-resident, you will need:

• A valid passport.
• A deposit of $250.

Direct debit at the bank is mandatory.