1. A booking code is required to complete your online reservation.
2. Once you've entered your information, use the booking code sent via SMS or email to proceed.
3. After completing your booking, you must visit any Alfa store within 5 business days from the booking date to finalize your purchase. Please bring the following:
- Your ID card or passport (depending on what was used during booking)
- An ID card without a photo is not accepted.
- For IDs with photos older than 10 years, you must provide a copy of the ID along with a Personal Civil Record issued within the last 3 months.
- Your booking code
4. You may reserve one number every 6 months.
5. If you do not complete the purchase within the reservation period, you will not be able to reserve additional numbers for 6 months.
6. Make sure you respect the line purchase limit when booking your vanity numbers.
Responsibility Disclaimer:
- The Subscriber shall be responsible for:
- Not following the steps listed in the “Pick Your Number” section.
- Providing incorrect, incomplete, or false information or documents.
- Failing to visit an Alfa store within the time mentioned in point 5 above to complete the purchase.
- Alfa has the right to cancel any reservation at any time and will not be considered at fault.
