The Friends & Family service is now available for prepaid lines! As a prepaid subscriber, you get a 30% discount on all calls made to 2 preferred local numbers (mobile lines and/or landlines) and for only $3 every month. 

SUBSCRIBE NOW 

How It Works

Subscribe to Friends & Family, and then pick and choose 2 preferred numbers (mobile lines and/or landlines) of your choice.

How To Select The Preferred Number

• Online
• Call 1454 (free of charge) and follow the steps
• Send SMS to 1043 enclosing A<Alfa preferred number> (8 digits) 
  Example: A71XXXXXX.
• To modify, send SMS to 1043 enclosing:
  M<old preferred number, new preferred number> (8 digits each)
  Example: M03XXXXXX,70XXXXXX
• Dial *111#, and follow the steps
  N.B: The selected numbers can be modified; you will be charged $1 per modification

How Much It Costs

• Subscription fee: $3 per month
• Service validity: 30 days (renewed automatically, unless cancelled)
• First selection of preferred numbers is for free
• Modification charge: $1
• Unlimited modifications can be made to the selected preferred numbers  
   

How To Subscribe/Unsubscribe

• Online
• Call 1454 (free of charge)
  - To subscribe send SMS to 1050 enclosing FAF
  - To unsubscribe send SMS to 1050 enclosing DFAF
• Dial *111#,and follow the steps

If you choose to unsubscribe while you are still within your Friends & Family active period, the service will stay operational until its renewal date.In case your line is in the retention period, or you don't have enough credits on your renewal date, Friends & Family will be automatically renewed once you recharge your line. 

Important To Know

• Friends & Family is for Alfa Prepaid subscribers only
• Preferred numbers can be any 2 local numbers (mobile lines or/and landlines)
• While abroad, Friends & Family subscribers will not benefit from the discount
• If your Alfa preferred number is roaming, you still benefit from the discount
• Upon automatic renewal, the list of preferred numbers remains the same
• Subscribers to the Private Number service will have to pay the extra $0.25/call fee, in addition to the discounted minutes

Subscribe to Alfa 4x4 and save up to 68% every 30 days.
Alfa 4x4 is a clever way to benefit from a pack of allocated MBs, local minutes and SMS, in addition to 1 preferred number to call for FREE* during weekends for only $12.

*Fair usage policy: 4 hours / 30 days.

SUBSCRIBE NOW 

How Much It Costs

For International call tariffs, click here.

Preferred Number 
As an Alfa 4x4 subscriber, you can make calls to one preferred (Alfa, the other operator or a landline) number for free* on weekends.

*Fair usage policy: 4 hours / 30 days

Note:

• Calls exceeding the 4-hour period are deducted from your allocated minutes, if any, or charged as per the above extra rates
• A maximum of 60 minutes per call is allowed, after which the call is dropped
• The preferred number can only be changed once per bundle lifecycle

How to Select Your Preferred Number:

• Online
• Call 1454
• Dial *111# and follow the steps
• Send an SMS enclosing S<preferred number> to 1043 (free of charge)
• To check your preferred (Alfa, Touch, or Ogero) number, send "L" to 1043 (free of charge)

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App 
• Call 1454
• Dial *111# and follow the steps
• To subscribe send an SMS (for free) enclosing <A4> to 1050

How To Check Your Consumption

• Online
• Alfa Mobile App
• Dial *111# and follow the steps
• Dial *11#

Important To Know

• Alfa 4x4 is only available for Alfa Prepaid subscribers, renewable every 30 days.
• Alfa 4x4 will only be renewed if sufficient credit is available.
• Alfa 4x4 lifecycle (30 days) starts from the day of subscription and is different from the Alfa Prepaid plan lifecycle.
• Remaining Mbs, SMS and minutes will be depleted on expiry date.
• Friends and Family service is not compatible with Alfa 4x4.
• Any other product/service that grant less than 500MB won’t be able to benefit from LTE network. e.g.: Uchat , WhatsApp, 4x4.

Private Number service allows you to hide your number on the phone of the person you’re calling.

Subscribe now

How It Works

Enter #31# before dialing your correspondent's number.

How Much It Costs

• Subscription fee: $3/30 days
• Additional tariff: $0.25 per call

How To Subscribe/Unsubscribe 

• Online
• Alfa Mobile App
• Call 1454 for free
• Dial *111#, and follow the steps
• Send an SMS (for free) enclosing PN to 1050

Important To Know

• Private Number does not support SMS. Subscribers cannot hide their number while sending SMS
• Caller ID should be set by network in the phone settings in order to benefit from Private Number service

Out of credit during your line’s active period? Try Ehkineh, a free service from Alfa! You can send up to 40 free predefined Ehkineh SMSes each month, asking Alfa users whether prepaid or postpaid subscribers, to call you back for urgent matters.

How It Works 
In a text message, enclose "E" followed by the 8-digit Alfa number of the person you wish to send the SMS to, and send it to 1339 for free. Alfa will then send “Ehkineh from Alfa: Please call me back" to the person you’re trying to reach.

Note: Once the SMS is sent, you will receive a confirmation message and the number of remaining free SMSes.
 

How Much It Costs
Subscription fee: Free of charge.

Important To Know 

• You can only benefit from the service when you do not have enough credit to send an SMS. To check the SMS tariffs, click here
• You won’t be able to benefit from Ehkineh when your line is in the retention period
• Ehkineh is available for Alfa Prepaid subscribers only
• Ehkineh cannot be used abroad. However, if the person you are trying to reach is abroad and subscribed to SMS roaming, the number will be able to receive the SMS
• It is renewed every month; 40 free Ehkineh SMSes/month and the remaining Ehkineh SMSes from the previous month will be depleted

Message Box service allows you to activate a 24/7 answering machine where callers can leave a voice message.

SUBSCRIBE NOW 
 

How It Works

Message Box service gathers all your voicemails in one mailbox and allows you to access them from: 

• Your line: Call 113 (regular tariffs apply)
• Any landline or other operator’s line: Call 03390113, enter your 8-digit Alfa mobile number, followed by your PIN code (regular tariffs apply)
• Abroad: Call +961 3390113, then enter your 8-digit Alfa mobile number, followed by your PIN code (regular tariffs apply)
   

• To activate Message Box, divert calls to 123 (current voicemail number)
• To activate Message Box with the free CLIP Alert option, divert calls to 1343

How Much It Costs

Subscription fee: $ 1.5 / 30 days.

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Call 1454 for free
• Dial *111#, and follow the steps
• To subscribe send an SMS (for free) enclosing MSB to 1050

Message box features:

• Number of messages: 7
• Message Duration: 40 seconds
• Message validity: 7days
   

Benefits:

• Personalize your mailbox when you first log in. Set your own:
  • Language
  • Spoken name
  • PIN code
• Create multiple greeting types:
  • All Calls: Greeting plays for all calls when no other greeting is activated
  • Caller Dependent: Greeting plays for a specific caller(s) of your choice
  • No Answer: Greeting plays when the subscriber does not answer the phone. If activated, it takes priority on the All Calls greeting
  • Busy: Greeting plays when the subscriber’s line is busy. If activated, it takes priority on All Calls greeting
  • Out-of-Business Hours: Greeting plays when the subscriber’s business hours indicate that he is out of the office. If activated, it takes priority on over the No Answer, Busy, and All Calls greetings.
  • Absence: Greeting plays when the subscriber is away for a period of time. Callers cannot leave a voice message when it is active.
• Manage your mailbox:
  • You can choose to receive notifications by SMS or by Email
  • You can create different distribution lists from different members, and name each one of them
  • You can reply to sender or forward to other receivers

Clip Alert service allows the subscriber to receive an SMS notification, revealing the caller’s number along with the date and time, in case of missing a call.

SUBSCRIBE NOW 

How It Works

How Much It Costs

Subscription fee: $ 1.5 / 30 days.

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Call 1454 for free
• Dial *111#, and follow the steps
• To subscribe send an SMS (for free) enclosing CA to 1050

Important To Know

• Subscriber having the Message Box & Clip Alert can divert his calls towards 1343 to benefit from both features

The video call feature allows you to make and receive local calls through your mobile phone while seeing the person you are talking to on your screen. All you have to do is dial the number and press the video call button.

How It Works

For successful two-way video calling, both making and receiving parties should be under a 3G or LTE network coverage and using compatible handset.

How Much It Costs

• Subscription fee: free of charge service
• Local: $0.40/min
• International: Different tariffs apply depending on the country you are calling
  Click here for tariffs

How To Subscribe/Unsubscribe

Video Call is active by default.

Important To Know

• Enabling / Disabling the Video Call is performed through the handset
• The call cannot be established as a voice call first and then switched into a Video Call
• VIP code, Call Waiting / Hold, Conference Multiparty are not compatible with Video Call
• If you are subscribed to the "Friends & Family" service and you made a call during off-peak hours, the higher discounted rate is applied
• If a Video Call is already established between A and B party and one of them moves to 2G coverage area the Video Call will be dropped immediately

VIP service allows subscribers to filter their incoming VOICE calls and VIDEO calls (Local & International) for extra privacy.

SUBSCRIBE NOW 

How It Works

• Log in to the VIP Section to manage your VIP
• Access PIN codes and follow the instructions to set the time/date intervals for each number from the lists
• These intervals can be edited anytime
• The list of numbers can be filtered by voice and video calls depending on your preference

How Much It Costs

Subscription fee: $1.5/ 30 days.

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Call 1454
• Dial *111#  and follow the steps
• To subscribe send an SMS with “VIP” to 1050

Important To Know

• Add up to 10 numbers under one of the lists (can call me and cannot call me)
• Add country prefixes to filter calls from certain countries, and control the times and dates these numbers can contact you
• The lists of numbers can be filtered by voice and video calls depending on your preference
• VIP subscribers can choose to block private calls and set their preferred language. You can manage the service by calling 115
• Block SMS notifications
• VIP is incompatible with CashIn service

With Call Waiting, you can receive notification of a second incoming call; it allows you to put your current call on hold to answer the second one.

How It Works

• Activation code: *43#
• Deactivation code: #43#

How Much it Costs

Subscription fee: Free of charge.

How To Subscribe/Unsubscribe

Call Waiting is active by default.

Conference Calls allows you to answer another call or engage in conference calls with two or more people at the same time (up to 6 people including yourself).

How It Works

A number can call the B number than put him on hold, than call C number, and then press merge all calls from the device.

How Much It Costs

Subscription fees: Free of charge.

How To Subscribe

Conference Calls is active by default.

Important To Know

• The caller will be charged for all calls performed on his device

Personalize your calls with Moodak mobile application from Alfa by adding a status displayed to your callers.

Choose a default status or set the status you want to share with groups and individuals and your callers will be able to read your status accordingly. You can even assign timeframes to your statuses.

Download the application and choose from a variety of bundles. Subscribe now to get your first monthly bundle FREE!

How To Subscribe/Unsubscribe 

o Send an SMS to 1024 enclosing:

- To Subscribe

• MSD for Moodak – Daily
• MSW for Moodak – Weekly
• MSM for Moodak – Monthly
• MSV for Moodak – Monthly VIP
   

- To Unsubscribe

•  MS0 

o Dial *111# and follow the steps

o Moodak Application

- Then, download and open the application from the App Store or the Play Store and enjoy your status updates

Note: You can also choose your subscription directly from the Moodak application once you download it.

How Much It Costs

Important To Know

• Arabic language is supported
• The service is not available during roaming and international calls
• The service is not compatible with CASH IN and VIP services
• The service is automatically renewed and charged upon subscription, which applies to the free bundle as well

Call Me Back from Alfa, is a service that allows Prepaid subscribers to make a missed call* when they have insufficient funds in their account balance to make a call or send an SMS.
*up to 5 missed calls per day

SUBSCRIBE NOW 

How Much It Costs

Subscription fee: Free of charge.

How To Subscribe/Unsubscribe

Call Me Back is active by default.
If you wish to deactivate/reactivate it:

• Online
• Dial *111# and follow the steps
   

Important To Know

This service is not operational during retention period.

With Caller ID, identify your callers before answering your phone and without the need to be connected to the internet or to install any application.

How Much It Costs

How to Subscribe/Unsubscribe

• Dial *111# and follow the steps
• Send SMS to 1024 including:
  - CIDD (for the daily bundle)
  - CIDW (for the weekly bundle)
  - CIDM (for the monthly bundle)

You can unsubscribe from caller ID by sending DC by SMS to 1024 or by dialing *111# and following the steps

Manage your caller ID profile

• Change your name: Once subscribed to the service, you can change your name that gets displayed to your call recipients by sending CN followed by the new name to 1024 or by dialing *111# and follow the steps
• Add/remove your number: you can remove your name from the database by:
- Sending an SMS to 1024 including UN
- Dialing *111# and following the steps
You can re-add your number to the database by sending LN to 1024

 

Important To Know

• The service price will be deducted from your account balance upon subscription
• The chosen bundle is automatically renewable at the end of its validity date unless the service is cancelled
• Caller ID is incompatible with PPN and VIP

NameTag is a service that lets your callers reach you easily.
Starting $15/ month, you can choose a memorable and easy NameTag replacing your 8-digit mobile number based on your name or your business, for your callers  to contact you.

Calling a Name Tag is easy. Simply dial the hashtag ‘#’ then find the number that corresponds to the letter you want to dial, and just press it once.

Terms and conditions apply
 

How Much It Costs
Nametags monthly subscription fee vary according to character’s number and category

*Prices are VAT excluded

How To Subscribe/Unsubscribe
Send an SMS to 1434 enclosing

• #[NAMETAG] for activation*
• DEL#[NAMETAG] for deactivation

Example: to activate the Nametag “Flight” send #FLIGHT by SMS to 1434. To deactivate it send DEL#FLIGHT by SMS to 1434

*To check the availability of a NameTag, send # followed by the requested [NAMETAG] to 1434. If it’s is available, you will receive its monthly subscription price by SMS, the activation is only completed if you follow the instructions.

Important To Know

• The service is renewed automatically every 30 days.
• NameTag, ranging from 3 to 15 characters, are limited in quantity. Reservation is not allowed and are served on a first-come-first-served basis.
• You can activate multiple Name Tags on your line.

Short on calling credit? You can get a 20 minutes talk time valid until next day at midnight.
 

SUBSCRIBE NOW 

How much it costs

Subscription fee: 20 minutes for only $1 (Incl. VAT)

How to Subscribe / Unsubscribe

• Online
• To subscribe send an SMS (for free) to 1050 enclosing M1
• Dial *111# and follow the steps

How to check your consumption

• Online
• Alfa Mobile App
• Dial *111# and follow the steps

Important to know

• You can renew your minutes booster when the bundle is expired.
• The minutes booster will be deducted from your account balance upon subscription.
   

Choose from our range of 1 month, 2 months or 3 months 4G+ Mobile Internet bundles and stay connected to fast internet wherever you are.
Available for Prepaid, Postpaid and Mobile Broadband subscribers.

SUBSCRIBE NOW 

How It Works

• To benefit from the 4G LTE network, make sure that your device is compatible and you have switched your current SIM card to a 4G enabled SIM
• Check the compatible handsets
• To switch your SIM, please visit the nearest Alfa Store

How Much It Costs
 

1 month validity bundles

*All prices above are VAT included
 

2 months validity bundles

*All prices above are VAT included

3 months validity bundles

*All prices above are VAT included

How to Subscribe/Unsubscribe

• Press *111# and follow the steps.
• To subscribe send an SMS for free to 1050 by referring to the above tables.
• Online (Available only for the 1 month validity bundles).
• Alfa Mobile Application (Available only for the 1 month validity bundles).
• Call 1454 (for free) (Available only for the 1 month validity bundles).

How to modify

• Dial *111# and follow the steps.
• Send an SMS for free to 1050 enclosing MMI for the 1 month data bundles, M2MI for the 2 months data bundles and M3MI for the 3 months data bundles.
• Online (Available for the 1 month validity bundles).
• Alfa Mobile App (Available for the 1 month validity bundles).
• Call 1454 (Available for the 1 month validity bundles).
   

How to renew

• Dial *111# and follow the steps.
• Send an SMS for free to 1050 enclosing RMI for the 1 month data bundles, R2MI for the 2 months data bundles and R3MI for the 3 months data bundles.
• Online (Available for the 1 month validity bundles).
• Alfa Mobile App (Available for the 1 month validity bundles).
   

How to activate Auto Data Renewal (Available for the 1 month validity bundles)

-  To Activate

• Send AR to 1050 free of charge.
• Dial *111# and follow the steps.

-  To Deactivate

• Dial *111# and follow the steps.

How To Check Your Consumption

• Online (Available for the 1 month validity bundles).
• Alfa Mobile App (Available for the 1 month validity bundles).
• Dial *11#.
• Dial *111# and follow the steps.

Important To Know 

• The subscription will be automatically renewed every 30 days for the 1 month validity bundles. If you don’t have enough credit and your line is in retention period (6th day), your service subscription will be automatically cancelled.
• The 2 and 3 months validity bundles are not shareable for postpaid and prepaid.
• When you activate any of the 2 or 3 months validity bundles, you will get the total allocated GBs for 60 or 90 days.
• If you’re out of MBs before your subscription expires, you have the possibility to continue browsing using extra MBs, which will be deducted from your account balance.
• When your subscription expires, the remaining MBs, if any, will not be accumulated.
• If you choose to unsubscribe while you are still within the active period of your Mobile Internet service, it will stay operational until its renewal date.
• If you choose to modify your data bundle subscription, the new subscription will be effective on the renewal date.
• To have an estimation of your data usage click here Usage Simulator.

Stay connected with your family and friends with the WhatsApp bundle 300MB available for all prepaid, postpaid and business subscribers.

How Much It Costs

Subscription fee: $5/ 30 days.

How To Subscribe/Unsubscribe 

• To subscribe send SMS to 1050 enclosing WA300.
• Dial *111# and follow the steps.

How To Check Your Consumption

• Dial *11#.
• Dial *111# and follow the steps.

Important To Know

• The service is valid for 30 days
• The WhatsApp bundle cannot be renewed when all MBs are consumed or during the 30 days validity; it will be renewed automatically on its renewal date
• On your renewal date, if you don’t have enough credits or your line is in retention, your subscription will be automatically cancelled
• If you are subscribed to the previous WhatsApp bundle offer ($2/ 100MB), you can upgrade to the new WhatsApp bundle ($5 / 300MB) by:
  - Sending an SMS to 1050 enclosing MWA300
  - Dialing *111# (Under Modify services)
• You can activate any data bundle in parallel with WhatsApp (Mobile Internet, Weekly Data Bundles, Alfa 5x5…)
• Your WhatsApp application usage is deducted from your WhatsApp bundle; if all MBs are consumed, the usage will be deducted from any other data bundle you are subscribed to
• Remaining MBs will be lost upon expiry
   

WhatsApp 100MB and WhatsApp 350MB

• The WhatsApp 100MB and 350MB offers are no longer available for new subscribers
• Current subscribers for WhatsApp 100MB and 350MB can still benefit from these bundles; however, if cancelled resubscription is not available

If you’re an Alfa Prepaid, Postpaid, corporate, and MBB subscriber, you can enjoy the Alfa 5x5, every day between 1 AM and 6 AM (renewed monthly). 

Subscribe now

How Much It Costs

Subscription fee: 5GB for $5/30 days.

How to Subscribe/Unsubscribe

- Subscribe/Unsubscribe

• Online
• Alfa Mobile app
• Call 1454
• To subscribe send an SMS (for free) enclosing “ND5” to 1050

- Auto Data renewal

  To activate:

• Send AR to 1050 free of charge
• Dial *111# and follow the steps

  To Deactivate

• Dial *111# and follow the steps

- Instant renewal

• Online
• Alfa Mobile app
• Call 1454
• Send an SMS (for free) enclosing “RND5” to 1050

How To Check Your consumption

• Online
• Alfa Mobile App
• Dial *11#
• Dial *111# and follow the steps

Important to know 

• The bundle is automatically renewed every month
• Upon subscription, the price will be deducted from your account balance
• You can cancel your subscription at any time using and the service will remain active till the day of renewal
• Your data you get with 5x5 cannot be transferred nor shared
• Your data you get with 5x5 can only be used within Lebanon between 1 AM and 6 AM
• Your remaining data will be depleted upon expiry date

Data Pay As You Go service for Alfa Prepaid, Alfa Waffer and Alfa2Alfa allows subscribers in a flexible way to access the internet on the phone without any preliminary subscription fee!PAYG is charged based on the data consumption/MB only.

SUBSCRIBE NOW 

How It Works

Data Pay As You Go will work once Mobile Internet settings are enabled.

How Much It Costs

Subscription fee: free of charge
$0.15 per MB for Alfa Prepaid subscribers and Alfa Waffer
$0.10 per MB for Alfa2Alfa

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Call 1454 for free
• Dial *111#, and follow the steps
• Send an SMS to 1050 (for free) enclosing:
  - To subscribe: PAYG
  - To unsubscribe: DPAYG

Important to know 

• Data Pay As You Go is not LTE enabled
• Data Pay As You Go is not compatible with the Mobile Internet service
• Data Pay As You Go will be suspended when you are out of credit or during your retention period

One data plan, multiple users! U-share is a great way to share your MBs on all of your devices (phones, tablets, dongles, and routers) as well as with family and friends!

SUBSCRIBE NOW 
 

How It Works

Starting from the 10 GB bundle,  primary account users can share the bundle they are subscribed to with up to 3 secondary account users for free. 
Secondary users can benefit from the shared bundle MBs assigned by the primary user renewable every 30 days. 

How Much it Costs

• Subscription fee: free of charge
• Main number will be charged upon Mobile Internet bundle activated 
• Secondary will be charged $2/month 

How to Subscribe/Unsubscribe

• Online: To subscribe and manage U-Share
• By SMS to 1050: 
  - To activate, send an SMS enclosing “ushare” followed by the bundle you want to share.
  e.g. ushare10
• Dial *111# and follow the steps
• Call 1454 for free

How To Check Your Consumption

• Online
• Alfa Mobile App
• Dial *111# and follow the steps

Important to know 

• All prepaid subscribers can benefit from U-Share (excluding Bayti, ALFATAB and El Khat el Askary lines) when their lines have been active for 6 months or more.
• Main cannot add more than 3 accepted secondaries within the same month.
• Prepaid subscribers can only share their quota with prepaid lines.
• Primary account users can manage the secondary users’ activities at any time. Click here to manage U-Share or dial *111# and follow the steps.
• Secondary account users can unsubscribe at any time, effective immediately.
• Secondary account users can either subscribe to U-Share or a Mobile Internet bundle (upon subscribing to U-Share, any active data bundle will be cancelled).
• Secondary account users can confirm their subscription to U-Share by sending an SMS to 1323 (within 24 hours) only after receiving an SMS invitation from the primary user.
• Extra MB consumption is not allowed for secondary users.

Alfa pay is a payment method launched by Alfa and Libancall for digital online purchases such as purchases on social network, Online gaming, Application Stores, In-App and Digital contents like music, videos and much more.

SUBSCRIBE NOW 

How It Works

AlfaPay is enabled by default for all prepaid and postpaid subscribers.
Whenever you try to purchase goods from specific merchants with whom Alfa has an agreement (through LibanCall), the AlfaPay option will be displayed among other methods.
In case you are making the purchase over a non-Alfa network, you will be asked to confirm through a PIN authentication method.
Your PIN code will be received by SMS and you will have to type it on the merchant store to complete the purchase.

How Much It Costs

Subscription fee: Free of charge.

How To Subscribe/Unsubscribe    

•  Online
•  Alfa Mobile Application
• Call 1454 for prepaid subscribers
• Call 111 for postpaid subscribers
• Dial *111# and follow the steps
  
   

How To Check Your Consumption

• Dial *111# and follow the steps

Important To Know

• The maximum amount per transaction will be $50. The transaction and the total maximum amount per month will be unlimited for prepaid subscribers
• The payment operation will fail if the line is suspended or in retention

.

MB+ is an exclusive bundle of U-Chat services consisting of Clip Alert & 70 MB.

SUBSCRIBE NOW 

How Much It Costs
Subscription fee: $3 / 30 days.

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• To subscribe send an sms enclosing “MBP” to 1050
• Call 1454 for free
• Dial *111# and follow the steps

How To Check Your Consumption

• Online
• Alfa Mobile App
• Dial *11#
• Dial *111# and follow the steps

If you are in need of data for a short time period, Alfa gives you now more options than ever with the Weekly Data Bundle.

Enjoy a variety of 3 weekly data bundles:

How Much It Costs
 

How To Subscribe

• Press *111# then yes
• Call 1454
• To subscribe send an SMS for free to 1050 enclosing WDB<bundle>
  Example: to subscribe to the 5GB bundle send WDB5

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Important To Know

• The subscription is automatically cancelled upon expiry date
• The service can be renewed to the same or a different bundle when data is depleted or bundle is expired
  - Renewal is only possible by sending SMS to 1050 enclosing “RWDB” to renew the same bundle or “RWDB” to renew another bundle i.e. RWDB500, RWDB1.5, RWDB5
• Remaining data will be depleted on expiry date
• Extra MBs consumption is not available for this service
• This bundle’s data can’t be transferred

Reaching your monthly consumption limit frequently?
Now you have the option to automatically renew your Mobile Internet and Alfa 5x5 bundles once you reach your data monthly consumption limit.

SUBSCRIBE NOW 

How It Works

Activate the “Auto Data Renewal“ feature once, and have your Mobile Internet and Alfa 5x5 bundles automatically renewed for 30 days every time you reach your data monthly consumption limit and prior your data bundle renewal date.


How Much It Costs

Free of charge.

How To Activate/Deactivate

- To Activate

• Online
• Send AR to 1050 free of charge
• Dial *111# and follow the steps

- To Deactivate

• Online
• Dial *111# and follow the steps

Important To Know

• If you are subscribed to a Mobile Internet and/or Alfa 5x5 bundle and you have activated the Auto Data Renewal feature, you will not consume any extra MB
• The Auto Data Renewal feature will remain active even if you cancel the Mobile Internet and Alfa 5x5 bundles
• When you reach your monthly consumption limit for the Mobile Internet or the Alfa 5x5 bundle and you have already activated the Auto Data Renewal feature; the consumed bundle will be automatically activated
• When you reach your monthly consumption limit and you do not have enough credit in your balance, the mobile internet or the 5x5 bundles (if subscribed to) will not be automatically renewed. You will have to reactivate the “Auto Data Renewal” feature once you recharge
• You can activate or deactivate the Auto Data Renewal feature; even if you are not subscribed to any Mobile Internet or Alfa 5X5 bundles

Short on data? Now you can get a boost of MBs by activating a data booster bundle based on your needs.
 

SUBSCRIBE TO DATA BOOSTER $1SUBSCRIBE TO DATA BOOSTER $3SUBSCRIBE TO DATA BOOSTER $5 

How much it costs

How to Subscribe / Unsubscribe

• Online
• To subscribe send an SMS to 1050 for free enclosing:
  o D1 for the $1 data booster
  o D3 for the $3 data booster
  o D5 for the $5 data booster
• Dial *111# and follow the steps
• Calling 1454 (Free of charge)

How to check your consumption

• Online
• Alfa Mobile App
• Dial *111# and follow the steps

Important to know

• The data booster MBs cannot be shared.
• The data booster bundle can be renewed to the same or a different bundle when the bundle is expired.
• The data booster bundle’s price will be deducted from your account balance upon subscription.
• Fair usage policy for the unlimited data bundle: equivalent to a MAX usage of 50GB during the 2 hours.
   

Stay online anywhere you land! With this pocket-size portable 4G router, connect instantly to the internet with the push of a button.

How it works

Seamless Global connection to a 4G network.
No need to queue at the airport to get a new SIM, or wait to arrive at your hotel to access Wi-Fi. Connect to a 4G network instantly across the 100+ most visited countries in the world.

Unlimited Data
Activate the bundle that suits your travel plans (1 week, 1 month or 1 year duration) and get unlimited data with a daily download limit of up to 500MB at full speed, after which the speed becomes 128 Kbps until midnight.

Connect Multiple Devices
Connect up to 5 devices to your own private and secure internet Wi-Fi network.

Power bank
The router also acts as your power bank and has a battery lasting up to 15 hours

How much it costs

The router costs $150, VAT included, (onetime fee) and is activated based on a weekly, monthly or yearly bundle.

Note: The bundles are not automatically renewable.

How to Subscribe

Alfa Data Traveler can be activated on Alfa prepaid, postpaid and MBB lines. Non Alfa-users will get a new dedicated line free of charge.
Purchase the device at any Alfa Store, or distributor. Click here to find a store.
Subscribe to the bundle of your choice by using one of the following channels.

1- Alfa Website:

• Register or Login with your existing account
• Go to My Account > Manage Services
• Select Alfa Data Traveler and click on Subscribe
• Select the bundle you wish to activate
• You will then be asked to enter the IMEI of your router
• Click on Activate

2- Dial *111# and follow the instructions

3- By SMS:
Send an SMS to 1050 enclosing DTW for the weekly bundle or DTM for the monthly bundle, or DTY for the yearly bundle followed by the router IMEI.
Example: if the router IMEI is 53568974563, and you want to subscribe to the weekly bundle, send ADTW53568974563 by SMS to 1050
 

Important to know

• This dedicated number activated upon subscription to the “Alfa Data Traveler” service has a limited lifetime of 2.5 years to be extended only via unit recharge. Credit Transfer does not extend the validity of the line.
• The subscription to an “Alfa Data Traveler” package is effective immediately and the subscription fees shall be charged even in case of no use.
• The service cannot be activated while in Lebanon.

Get the music you love, anytime, anywhere! Alfa has teamed up with Anghami to bring you two music bundles, so you can listen, stream, and download the music you love at a lower data rate. 

SUBSCRIBE NOW 

How It Works

• Subscribe to one of Anghami music bundles.
• Install Anghami Mobile Application  http://anghami.com/getapp  (free of charge) available for the following OSs: Apple (iOS), Android and Windows.
• Login using Facebook account or create an Anghami user ID.

How Much It Costs

How To Subscribe/Unsubscribe

• Subscribe / unsubscribe / modify online
• Call 1454 for free.
• Dial *111# and follow the steps.
• To subscribe send an SMS (for free) to 1050 enclosing A1 (for Alfa Anghami 1) or A2 (Alfa Anghami 3.99).

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *11#
• Dial *111# and follow the steps

Important To Know 

• Alfa Anghami will be automatically renewed every 30 days.
• MBs allocated to Alfa Anghami can only be consumed within the app.
• If you are subscribed to any data plan in parallel with Anghami service, extra Anghami MBs will be deducted from your data plan.
• You can modify the bundle at any time, effective on the renewal date.
• When you first log in, turn off WiFi and sign in using the Alfa network to activate the bundle.
• Alfa Anghami is not compatible with BlackBerry® handsets.

Rannat is the ring back tone service from Alfa!
Subscribers can customize their standard caller tone by selecting a “Rannat” tone from a wide range of songs in all genres and languages.

How It Works

The service allows subscribers to:

• Assign a tone to a contact or a group of contacts 
• Assign different tones according to different times of the day 
• Gift a tone to a friend as a gift
• Shuffle songs to play randomly at each call 
• Record a personalized tone 
• Copy a tone 
• Put a tone on hold 
   

How To Subscribe/Unsubscribe

- To Subscribe

• Purchase a tone
  Call 1001 or 1002 from your Alfa line or send the "Rannat" code by SMS to 1001 or 1002. 
• Assign a tone
  Call 1001 or 1002 from your Alfa line. 
• Gift a tone as a gift
  Call 1001 or 1002. 
• Shuffle songs to play randomly at each call
  Call 1001 or 1002 and follow the instructions. 
• Record a personalized tone
  Call 1003. 
• Copy a "Rannat" tone
  Press * key while you are listening to the "Rannat" tone of the person you have called. 
• Put a tone on hold
  Call 1001 or 1002 and follow the instructions. 
• Delete a tone
  Call 1001 or 1002 and follow the instructions or send "Delete" followed by the "Rannat" tone to 1002. 
• Cancel the service
  Call 1001 or 1002 and follow the instructions or send "Cancel" followed by "Rannat" to 1002.

- To Unsubscribe

• Send an SMS to 1412 enclosing "D" Free of charge
• Calling 1001 (below tariffs will apply)
• Calling / Sending SMS to 1002 (below tariffs will apply)

How Much It Costs

Subscription fee: $0.7 / tune 

Important To Know​​​​​​​   

• The validity of the tone is 30 days and will be automatically renewed
• "Rannat" subscribers will receive an SMS, 2 days prior to the tone’ expiry date, informing them that the tone will be renewed
• The latest tone purchased will be automatically set as your default "Rannat" tone
• Prepaid subscribers are not allowed to purchase a "Rannat" tone if the line is in retention or don’t have enough credit
• Postpaid subscribers are not allowed to purchase a "Rannat" tone if the line is suspended
• Each subscriber can purchase up to 100 tones per album
• The service will be deactivated when all tones are deleted or when you request to cancel it

Alfa U-Play is a gaming application store that grants Alfa postpaid and prepaid subscribers, using Android devices, an unlimited full access to more than 440+ games that are child friendly and secure, for $4* per month or $0.14/day.


How It Works

- MAIN FEATURES

• NO IN-APP PURCHASES & NO ADVERTISING
  No hidden costs and advertising. You and your child can play without interruptions!
   
• OFFLINE GAMING
  Alfa U-Play enables you to download games to your device and play offline anywhere. No internet connection required.
   
• KID-FRIENDLY AND SAFE
  Alfa U-play provides a safe, child-friendly and secure viewing experience for all ages. You can filter the apps by age and by category.
  
  
  Subscribe now and enjoy a 7-Day Free Trial!

- MORE FEATURES:

• Accessible from Android mobile devices and tablets
• Enjoy a safe experience free of malware and viruses
• Set a Pin Code to restrict access to games for ages 7+
• Enjoy unlimited playtime
• Install Alfa U-Play on multiple devices (Up to 10 devices, one player at a time)

Note: You can subscribe to this service from all devices (iOS, Android...) but you can only download the Alfa U-Play app on Android devices.

Some of your favorite games:

Click here to download the full list of games 

Learn how to subscribe & download

How To Subscribe and Download

Step1:
Go to your phone settings and turn on installation of apps from unknown sources to be able to install the app.

Step 2:
Subscribe using one of the below channels:
• Go to http://uplay.alfa.com.lb and enter your Alfa 8 digits mobile number then click on SUBSCRIBE NOW and go to Step 3
• Send an SMS to 1050 enclosing UP for $4/month  or UPD for $0.14/day and go to step 4
• Dial *111# and select Services > Activate> U-play and go to step 4
• Click here to subscribe through your Alfa website account and go to step 4

Step 3:
You will receive a Pin Code by SMS on the number you have entered. In case you did not receive your Pin Code by SMS, click on RESEND PIN.
Enter the pin code and click on SUBSCRIBE.

Step 4: Download
• You will receive a welcome SMS containing a link that you can use to download Alfa U-Play on any Android phone or tablet
• Click on the link to download the app on any android device. You will be asked to verify your subscription via a pin code step

Note: If you subscribed through http://uplay.alfa.com.lb using an Android device, the download will kick off on your phone right after subscription and you will receive in parallel the welcome SMS

If you have an active subscription, you can download the app on Up to 10 devices, with one player at a time using the same download link

Important To Know
The service will be renewed automatically if the service’s price is available in your account balance

Watch all the live matches and VODs of basketball, volleyball and other sports through the Alfa Sports app from your mobile phone starting $6 / month or through cable vision for an additional $20 fees on your current cable vision plan or package till end of the 2019/2020 season.

Access All Games Live and in replay!

A variety of sports content awaits you when you subscribe to Alfa sports app:

• 100% of the Lebanese Basketball matches contents live & VOD.
• Lebanese Basketball cup
• Lebanese Volleyball Championship

Full HD fast streaming

• All matches are transmitted in full HD quality.
• Alfa subscribers will exclusively benefit from an unlimited data bundle dedicated to watching the matches and browsing the app.

Easy and convenient

• Register to the app and subscribe in simple and easy steps.
• Register through cable vision to enjoy Alfa sports on your Cable TV.
• Never miss a game again! Watch all the games live and on the go on your mobile phone or in replay anytime at your convenience.
   

Click here to download the app now on your Android Device

Click here to download the app now on your iOS device

Access the application on the web through www.watchalfasports.com 

How much it costs

- Monthly Pass
 

- Season Pass

- Cable vision

*Full price applies from subscription date till the end of the calendar month/season

*Excluding VAT except for Alfa Prepaid subscribers

How to subscribe/ Unsubscribe

For Alfa users: Download the Alfa sports App, choose the pass and then Subscribe.

For non-Alfa users: Download the Alfa sports App, choose the pass and then Subscribe. You will have to pay through credit card.

For Cable Vision: Click here insert the receiver number and choose to activate Alfa sports

Important to know

• All matches are available with full commentary in full HD quality.
• The app can be installed on multiple devices; however, one user can be logged in at a time.
• Upon cancelation of the monthly pass, you will still be able to access the content until the end of the month, however the bundle will not be renewed.
• For international viewers and non-Alfa subscribers, the subscription fees will also allow full access to the content; however, unlimited data is exclusive for Alfa subscribers.

The Credit Transfer service allows prepaid subscribers to transfer credit to all prepaid subscribers and prepaid MBB (except Waffer).
Transfer credit by SMS, USSD (*111#), the Alfa Mobile application, or online.

How It Works

By SMS 
To transfer credit to another mobile number, all you have to do is send an SMS to 1313 with the following: 
- The 8-digit mobile number you want to send credit to, followed by the letter T and the amount of dollars you wish to transfer
- The SMS format should be: 03 / 71 / 76 / 79 or 70XXXXXXT, then the amount
Note: You will receive a confirmation message for every transaction.
 

USSD *111# 
Simply dial *111# and follow the steps.
 

Mobile Application 
Download the application to manage your line services.
 

Online 
Click on Credit Transfer and follow the steps for a successful and secure online credit transfer.

How Much It Costs

Subscription fee: Free of charge.
Credit transfer fee: $0.40 per transaction.

How To Subscribe/Unsubscribe

Credit Transfer is active by default and cannot be cancelled.

Important To Know

• Alfa Prepaid subscribers are not allowed to transfer credit to Alfa Waffer subscribers.
• You must have at least $2 to perform a transfer.
• You’re allowed to transfer a maximum of $10.
• You can not send credit to a line in retention period.
• Manage your credit transfer PIN through USSD Click Here (*111#).

Short on credit? This service allows Alfa prepaid subscribers to borrow credit instantly enabling them to make local calls, send local SMSs and consume local MBs. Subscribers on the last day of line validity will get additional validity days too!

How It Works

If you are an Alfa Prepaid, U-Chat $9 or U-Chat $17.5 subscriber since at least 6 months, you could be eligible* for this service. Send “E” to 1331 or dial *13# to check your eligibility and to know the amount of credit you can borrow when your main balance is below $0.25 for Prepaid or $0.40 for U-Chat $9 and U-Chat $17.5. If you are on your last day of line validity, you can benefit from additional validity days on top of the extra credit no matter how much you have remaining in your balance. 

Extra Credit can also grant you credit automatically whenever you have less than $0.15 left in your balance. If you are eligible for it you will be notified by SMS, if you choose to use it on calls or SMS or data, the credit granted will be deducted from your balance on your next recharge. To deactivate this feature send D to 1331 or dial *13# (unsubscribe).

How To Subscribe/Unsubscribe

To request the credit* :

• Send an SMS to 1331 enclosing:
  - To Subscribe: “A” or “SE” 
  - To Unsubscribe: “D” or “UE" if you have subscribed before
• Dial *13#

*In order to borrow credit, your line must be active. Other conditions apply.

Borrowing amounts

(**) Only available if you request Extra Credit on the last day of your line validity.

Rates

Your borrowed credit will be available to you in a dedicated account, which will be subject to premium rates as per the following. 

** Extra MBs will be available only for customers subscribed to one of following services:  Mobile Internet, Alfa 4x4, Data Pay As You Go, WhatsApp, Anghami or BlackBerry.

How To Check Your Consumption

• Dial *111# and follow the steps
• Send an SMS to 1331 enclosing S
• Dial *13# and follow the instructions

You can also dial *11# to check your balance

Subscribing to Extra Credit

Subscribing to Extra Credit allows you to benefit from borrowing automatically* when your balance is below $0.25 for Prepaid or $0.40 for U-Chat $9 and U-Chat $17.5 and you are trying to make a call, send an SMS or use data. The amount borrowed automatically will be the maximum amount allowed for your line , and if you are on the last day of your line validity, you will also benefit from additional line validity days. To check if this subscription is available for your line, dial *13#.

*Eligible subscribers will be notified by SMS.
 

Important to know

• Not all Alfa prepaid users are eligible to use the service
• You can benefit from multiple borrowing, if you still need credit and you haven’t yet reached the maximal borrowing value allowed for your line. 
• The priority of credit consumption is for the dedicated account. Once the dedicated account balance is depleted, you will be consuming from your main account balance
• The amount borrowed will be deducted from your balance whenever the amount to be returned is available again in your account (on your next recharge or when you receive credit transfer) If you are borrowing on the last day of validity of your line while you still have credit in your main account, the credit you borrowed will still be deducted from your next recharge or credit transfer received
• The validity of the Extra Credit balance is the same as your current  main balance if you do not recharge your line on time any remaining balance from the borrowed amount will be lost similarly to your main balance
• The credit received cannot be used for credit transfer or subscription to services or while roaming
• To disable this service’s notification send an SMS to 1331 enclosing “off” or dial *13# and follow the instructions
• Incase you are on your last day of validity, you can benefit from additional days on top of the Extra Credit (even if your balance is above $0.25 for Prepaid or $0.40 for U-Chat $9 and U-Chat $17.5)
• Only applicable for Alfa U-Chat $9 and U-Chat $17.5 users
  If you recharge in retention phase, your borrowed amount will be deducted prior your plan renewal

Emergency credit allows you to use up to $1 when your balance reaches $0 so that you can continue your call or data session, and send SMSes in case of emergencies. The borrowed amount will be deducted from your balance upon your next recharge* with no extra charges.
*using any existing recharge methods or credit transfer

Subscribe now

How It Works

• If you are an Alfa Prepaid subscriber for more than 3 months, this service will be activated by default on your line for free with the possibility to cancel it**
• If you are an Alfa U-Chat $9 or U-Chat $17.5 subscriber since at least 3 months, you could be eligible* for this service that could be activated by default on your line for free with the possibility to cancel it**

*Other conditions apply.
**You can subscribe again after cancellation using the same channels

How To Subscribe/Unsubscribe

•  SMS to 1050 enclosing:
  - to Unsubscribe “DEC”
  - to Subscribe “AEC”
• Dial *111# and follow the steps
   

How To Check Your Consumption

• Online
• Alfa Mobile App
• Dial *11#
• Dial *111# and follow the steps

Important To Know

• Once you receive credits or recharge transfer, the amount borrowed will be deducted on the spot from your balance
• The Emergency credit can be used for all consumption types: local and international calls, in addition to all type of SMS, extra MBs and some services such as Alfa 4x4
• No extra charges are applied to your calls, SMSes and data sessions made from the borrowed amount
• The emergency credit cannot be used for credit transfer or for the U-Chat plan renewal

SMS Roaming allows prepaid subscribers to send and receive messages while abroad.

How Much It Costs

• SMS Roaming is free of charge
• Receiving SMS is free of charge
• $ 0.5 / SMS to all destinations
• To check the operators, click here

How To Subscribe/Unsubscribe 

This service is available by default to all Alfa Prepaid subscribers.

• For more details on Roaming tariffs, download Alfa Roaming App

The Voice Roaming service allows all Prepaid subscribers to make and receive calls while abroad.
 

How It Works

Voice Roaming is divided to 2 sections:

1- For countries that support the Voice Roaming service
Prepaid subscribers who are visiting countries that support the service can simply dial the number of the party they are calling and they will directly connect to the line, in addition to receiving calls effortlessly.
To check the tariffs and countries where the Voice Roaming service is available, click here.

2- For countries that don’t support the Voice Roaming service
If the Prepaid subscribers are outside the network, they can still send and receive calls and SMSes to and from any country.
To call, simply enter **99* before the number you are dialing. For example, to call the number 03 391000 simply dial: **99*009613391000#YES

How Much It Costs

Free of charge.

How to Subscribe/Unsubscribe  

This service is available by default to all Prepaid subscribers.
To unsubscribe/subscribe to this service:

• Call 1454 for free
• Dial *111# and follow the steps

Important To Know 

• Prepaid subscribers can benefit from the following services while roaming:
  Call Waiting
  Credit transfer
  VIP
  Clip
  Clip Alert
  Message Box
• Calls to short codes are not allowed

Roaming Onboard ​​​​​

Stay connected in the air and on sea! 
The “Roaming Onboard” service allows roamers to make and receive calls, as well as send and receive SMSes and browse the internet on specific airlines and cruise ships. 

For more details on Roaming Onboard tariffs, kindly click here and select On Board as a country.

On Planes 

For more details on Airway coverage and Flight Route, click here

On Ships 

For a full list of cruises click here

• For more details on Roaming tariffs, download Alfa Roaming App

The University Offer is exclusive to all U-Chat $17.5 subscribers! University students  can benefit from 40 SMSes and 40 MBs for free daily.

The offer is valid from Monday to Friday, 8:00 am ‘til midnight.

How to Subscribe/Unsubscribe

• Visit any of our Alfa Stores with both your university and personal IDs as proof of eligibility
• Call 1069 from within your campus to subscribe Monday to Friday between 8:00 am and midnight

How To Check Your Consumption

• Online
• Dial *111# and follow the steps

Important To Know

• Only university students subscribed to the U-Chat $17.5 offer can benefit
• No subscription fee is required
• The Alfa University Offer SMS messages and MBs are not accumulated and will be depleted if not consumed before midnight
• Any subscriber sending an SMS or performing a data session outside the predefined timeframe of the offer will be charged as per the normal rates of the U-Chat $17.5 offer
• Click here to check the list of universities

Gift your loved ones what they need by sending them an Alfa Service.

How It Works

• Make sure the gift receiver holds an Alfa line
• Pick any service from the below table and make sure you have enough credits to cover the price in your account balance

How to Subscribe/Unsubscribe

Gift the service using one of the below options:

• By SMS to 1050 enclosing the receiver (Alfa number) followed by the gift
  Example: XXXXXXXXMI1.5
• Dial *111# and follow the steps
   

Important To Know

• You will only be able to gift an Alfa service if it is compatible with the receiver’s line and active services
• The gift receiver will be notified about the gift by SMS
• The gifted service’s price will be deducted from your account balance on the spot
• Remaining Data will be depleted at the end of the service’s validity period 
• Priority goes always to the gift except If the user has a dedicated data plan (WhatsApp / Anghami) when using the related application

What’s even better than weekends? The Weekender deals by Alfa.
Every week, Alfa offers you $4 great deals for you to enjoy during the weekend. Subscribe on Friday before midnight, and enjoy it on Saturday and Sunday.
 

Deal for February 15 & 16 (subscription on Friday, February 14)

1.5GB - 70 Minutes - Clip alert* and Alfa Anghami 750MB
$2 instead of $4 excl. VAT
 

Subscribe NOW! Simply send TW to 1050 by SMS for free or dial *111# and follow the instructions.

*When you miss a call because your phone was switched off, CLIP Alert sends you an SMS as soon as you are available, with the caller's number, and time and date of the call.

Click here for more information on the Clip alert service for prepaid.

How To Subscribe

You can subscribe to the new deal weekly on Friday and you will benefit from the offer during the weekend.
Choose one of the below subscription options:

• Send and SMS to 1050 enclosing TW
• Dial *111# and follow the steps

How To Check Your Consumption

• Online
• Alfa Mobile App
• Dial *111# and follow the steps

Important To Know

• The deal's price will be deducted from your account balance upon subscription.
• You can only subscribe once to the deal on Friday.
• This service is not automatically renewable.
• The private calls are not included in the free minutes of the weekender and will be charged as per normal rates but without the additional $0.25/call during the weekender period.

In collaboration with Allo Taxi, you will benefit from free WIFI when boarding any Allo Taxi cab in addition to a discount on your rides as follow:

• First time users of Allo Taxi will benefit from a onetime free ride (up to 20,000LL).
• During weekdays, you will benefit from a 15% discount for any Allo Taxi trip (airport included).
• During Weekends, you will benefit from a 25% discount for any Allo Taxi trip (airport included).

This offer is exclusive for Alfa users.
 

Tap2Pay allows you to pay through smartphones and readers that have NFC technology.

How It Works

In order to benefit from Tap2Pay, you must have:

• A mobile phone with NFC capabilities
• An NFC SIM card (Once the NFC SIM card is inserted, a “Tap2Pay” icon will appear directly on the menu of your phone.)
• A Bank Audi MasterCard credit card in LBP or USD

How To Subscribe/Unsubscribe

- Enrollment:
In order to benefit from the service, you can apply at any Bank Audi branch or Alfa store by filling and signing an application. 
Bank Audi performs the SIM card replacement and delivers it to you within 48 hours. 
Once the old SIM card stops, you can insert your new NFC SIM and start using your smartphone normally to make phone calls and mobile payments.
You have to make sure that the NFC service is enabled on your smartphone’s settings.
 

- Payment Transaction:
A Tap2Pay transaction is completed when you choose Tap your mobile to pay on the application, type your passcode, the merchant enters the amount to be paid on the POS machine, and you tap your phone near the reader.
 

Important To Know

• Bank Audi charges $15 annually for Tap2Pay usage
• This service is available for all prepaid and postpaid lines
• It can be used anywhere in Lebanon and abroad; there’s no need to have the Roaming service activated
• There’s no need to have internet connection to make a payment
• In case the NFC-enabled phone or SIM card is lost, you should immediately call Bank Audi to stop the NFC service and Alfa to suspend the line
• SIM card replacement is performed at any Bank Audi branch and costs $8
• Upon line cancellation, the NFC service remains active. Accordingly, you must contact the bank to stop it
• The NFC service will not be affected if the mobile number is suspended for any reason