Prepaid

The Alfa Prepaid card contains a credit value of $3 with an initial validity period of 10 days from the first call. During this period, you can recharge your Alfa Prepaid number, make and receive calls, send SMSes.
For more info about validity, Click here.

The Alfa Prepaid line price is $3, (Excluding VAT).
Terms and Conditions apply

Tariffs 

For International call tariffs, Click here

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Special Services:

Alfa 4*4

Subscribe to Alfa 4x4 for $12 and save up to 68% every 30 days!

Alfa 4x4 is a clever way to benefit from a pack of allocated freebies (MBs, Local minutes and SMS) in addition to providing users with 1 preferred number (Alfa, the other operator or a landline) number to call for *FREE during weekends.
*Fair usage policy: 4hrs / 30 days

N.B: subscribers with a new alfa prepaid line can only subscribe to this service after their first recharge.

You get FREE access to:

• International calls
• Clip, Call Hold, Call Waiting, SMS and Ehkineh options
• Conference Multi-Party service
• Ability to migrate to an Alfa Postpaid line at any time, keeping the same phone number

Important to Know

• The free "end of call notification" service allows you to know the number of credits remaining in your account after each call you make.
• When you're abroad and have the Voice Roaming service, you can check your remaining credit and validity by dialing *111#
• For more information on the many different options to recharge your Alfa Prepaid number, click here.

Alfa2Alfa prepaid plan offers substantial discounts on your calls & SMSes made to any Alfa number. Discounts are also offered on the Pay As You Go service.

Alfa2Alfa line is $30, (Excluding VAT). 
Terms and Conditions apply

Not Available for new comers.

N.B.: Calls and SMSes to phone numbers outside Alfa’s network will be charged as per the normal; Alfa Prepaid rate.

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Features:
You get FREE access to:

• International calls
• Clip, Call Hold, Call Waiting, and SMS
• Conference Multi-Party service

Important To Know

• The plan is automatically renewed every 30 days, and is divided into a “Main Account” and a “Commitment Account”.
• Service subscriptions, voice calls and SMS tariffs are deducted from the “Commitment Account”; If credit is not available in the “Commitment account” the charges will be deducted from the “Main account”.
• To renew your subscription (every 30 days), the minimum monthly recharge ($30) must be available in the Main Account, otherwise the line will go into retention.
• The $30-minimum monthly recharge cannot be transferred.
• Peak and Off-Peak tariffs are only applied on calls outside the network.
• Subscribers can change their plans as much as they want.
• Changing from Alfa2Alfa to Alfa Postpaid is allowed at any time.
• Subscribers can benefit from the “Friends & Family” service.
• Subscribers cannot benefit from the “Ehkineh” service.

Are you planning to visit Lebanon for a short period? Are you a Lebanese or foreigner frequent traveler? Do you need a long validity SIM?

Alfa365 is a line valid for 1 year with a 1 week active plan that includes 2GB, 30 min local and international calls and 100 local and international SMS for $15 that you can recharge on demand.

How to get Alfa365

Pass by any Alfa store with your ID or a valid Passport to purchase the new SIM along with the Alfa365 plan for $18 (VAT excluded) which includes the $3 new line one-time fee and the $15 one week plan.
Terms and Conditions apply

Alfa 365 life cycle

• During your 1 week active period:

If you consumed all the Data, minutes or SMS, you can recharge your line to:
- Renew your Alfa365 plan by Sending SMS to 1050 enclosing <RA>
- Activate any other data bundle (ie: Mobile internet service, weekly data bundle, WhatsApp bundle 300MB)

• During retention period and beyond the 1 week validity:

Once the 1 week active period is over, you will enter retention period for 358 days during which, you can neither make/receive calls, send SMS, nor use data.

• Last day retention period:

On the last day of the retention period, your Alfa365 line will be cancelled. Renew the Alfa365 $15 plan to prevent losing it and to gain one year extra validity.

How To Renew Your Alfa365 Plan

Alfa365 plan is not renewable automatically; you can renew it by:

• SMS to 1050 enclosing <RA> applicable only during active period
• Dialing *111# and following the steps

How To Check Your Consumption

• Dial *11#
• Dial *111# and follow the steps

Important To Know

• Your credits will not be lost during retention period; they will remain valid till the end of plan validity (1 year).
• When you use all your Data, minutes and SMS allocated in Alfa365 line, you will be charged as per the Prepaid tariffs.
• If you don’t have sufficient credits to renew your Alfa365 plan, you can recharge it through one of the following options:
  • Scratch cards
  • Postpaid to Prepaid recharge
  • Prepaid credit transfer (during your plan 1 week active period)
• You cannot migrate from/to Alfa365 line.
• By recharging your Alfa365 prepaid line, you will get credits with no validity; however, each time you renew your Alfa365 plan, you will be granted with a 1 year validity from the renewal date.
• Data, minutes and SMS are not shareable and not accumulated upon renewal.
• In case you have subscribed to an additional data service on top of the Alfa365 $15 weekly plan, the service will follow its respective validity cycle; however, it will not be operational if the Alfa365 weekly plan is not active at the same time.
• The Alfa365 data consumption takes priority over the following data services consumption: Alfa Booster, The Weekender, Weekly Data Bundles and all monthly bundles (Mobile Internet, Alfa 4x4, Alfa 5x5, etc…).

The U-Chat line is $9, VAT excluded.
Terms and Conditions apply

*Any additional call exceeding the 4hrs will be deducted from your allocated weekend minutes, if any, or charged $0.40 / minute.

*All prices above are VAT Included

For International call tariffs, click here.
International SMS tariffs

• Peak:18 cents
• Off-Peak 1: 14.4 cents
• Off Peak 2: 10.8 cents

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Special services:

MB+

• You can add megabytes to your U-Chat $9 account for only $3.00.
• The MB+ service includes the Clip Alert service and 70 MB of data.
• To Subscribe:
  - Online
  - Call 1454 (for Free)
  - Send an SMS with “MBP” to 1050

More info about MB+

• The $3 will be deducted from your main account and MB+ will be renewed every 30 days.
• If you are already subscribed to Clip Alert, the service will be deactivated and then reactivated with the MB+ service.
• Extra MB rate on top of MB+ is $0.20 / MB.
• If you are subscribed to MB+ and Mobile Internet service, the extra MB rate will be as per the Mobile Internet bundle you are subscribed to.
   

Preferred Number

Subscribers are entitled to make calls to 1 preferred Alfa number for FREE* during weekends.
*Fair usage policy : 4hrs / weekend

Preferred Number rules:

• Any additional calls exceeding 4 hours will be deducted from your allocated weekend minutes or charged $0.40 / minute.
• A maximum of 60 minutes per call is allowed, after which the call will be dropped.
• You can change your preferred number once per the plan’s lifecycle.

How To Select Your Preferred Number

• Online
• Call 1454 for free
• Send an SMS to 1043 to :
  - Select your preferred number: S followed by your Alfa preferred number 
  Example : S<preferred number>
  - Check your selected Alfa preferred number, send “L” to 1043

Short on credit?
You Can benefit from Extra Credit service
This service allows Alfa prepaid subscribers to  borrow credit instantly enabling them to make local calls, send local SMSs and consume local MBs.
Subscribers on the last day of line validity will get additional validity days too!

Features

You get FREE access to:   

• International lines
• Clip, Call Hold, Call Waiting, and SMS
• Conference Multi-Party service

Important To Know

• For a successful renewal of any U-Chat plan, the subscriber should have a minimum of $9 in his account to renew U-Chat $9 or $17.5 to renew U-Chat $17.5.
• The weekend starts on Saturday at 00:00:00 and ends on Sunday at 23:59:59.
• Preferred number modification is free of charge.
• Subscribers can change their plans as much as they want during weekdays.
• Changing plans is only allowed once during weekends (U-Chat to Alfa prepaid & U-Chat to Alfa ).
• Changing from one U-Chat plan to another is not allowed during weekends.
• Changing from any U-Chat plan to Alfa Postpaid is allowed at any time.
• Mobile Internet subscribers will benefit from their bundle’s extra MB rate and not the extra U-Chat plan rates.
• Any other product/service that grant less than 500MB won’t be able to benefit from LTE network. e.g.: Uchat , WhatsApp, 4x4.
• Subscribers are not allowed to benefit from:
  Data Pay As You Go
  Friends & Family
  Ehkineh
• When you cancel/modify your U-Chat plan, the remaining Minutes, SMSes and data will be lost, and the U-Chat price is non-refundable.

The U-Chat line is $17.5, (VAT excluded).
Terms and Conditions apply

*Any additional call exceeding the 4hrs will be deducted from your allocated weekend minutes or charged $0.40 / minute.

*All prices above are VAT Included

For International call tariffs,click here.
International SMS tariffs

• Peak: 18 cents
• Off-Peak 1: 14.4 cents
• Off-Peak 2: 10.8 cents

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Special services:

MB+

• You can add megabytes to your U-Chat $17.5 account for only $3.00
• The MB+ service includes the Clip Alert service and 70 MB of data
• To subscribe:
  - Online
  - Call 1454
  - Send an SMS with ‘’MBP’’to 1050

More info about MB+ 

• The $3 will be deducted from your main account and MB+ will be renewed every 30 days.
• If you are already subscribed to Clip Alert, the service will be deactivated and then reactivated with the MB+ service.
• The extra MB rate on top of MB+ is $0.20 / MB If you are subscribed to MB+ and Mobile Internet service, the extra MB rate will be as per the Mobile Internet bundle you are subscribed to.

Preferred Number

Subscribers are entitled to make calls to 1 preferred Alfa number for FREE* during weekends.
*Fair usage policy : 4hrs / weekend

Preferred Number rules:

• Any additional calls exceeding 4 hours will be deducted from your allocated weekend minutes or charged $0.40 / minute
• A maximum of 60 minutes per call is allowed, after which the call will be dropped
• You can change your preferred number once per the plan’s lifecycle

How To Select Your Preferred Number

• Online
• Call 1454 for free
• Send an SMS to 1043 to :
  - Select your preferred number: S followed by your Alfa preferred number 
  Example : S<preferred number>
  - Check your selected Alfa preferred number, send “L” to 1043

University Offer 

The University Offer is exclusive to all U-Chat $17.5 university students.
It allows them to benefit from 40 SMSes and 40 MBs on a daily basis. 
The offer lasts from Monday to Friday from 8:00 a.m. until midnight.

How to subscribe to University Offer
Visit any of our Alfa stores with your university ID and your personal ID to be registered as eligible to the offer.
Call 1069 (for free) daily and from within your campus to get the MBs and SMSes from Monday to Friday between 8:00 am and midnight.

More info about University Offer 

• Only U-Chat $17.5 university students can benefit from the offer.
• No subscription fee is required.
• The University Offer’s SMSes and MBs are not accumulated and will be depleted if not used before midnight.
• Any subscriber sending an SMS or performing a data session outside the predefined timeframe of the offer will be charged as per the normal rates of U-Chat $17.5.
• Click here for a list of eligible universities.
• To check your remaining free SMSs and MBs: 
  - Click here
  - Dial *111# and follow the steps

Short on credit?
You Can benefit from Extra Credit service
This service allows Alfa prepaid subscribers to  borrow credit instantly enabling them to make local calls, send local SMSs and consume local MBs.
Subscribers on the last day of line validity will get additional validity days too!

Features

You get FREE access to:   

• International Calls
• Clip, Call Hold, Call Waiting, and SMS
• Conference Multi-Party service

Important To Know

• For a successful renewal of any U-Chat plan,the subscriber should have a minimum of $9 for U-Chat $9 or $17.5 for U-Chat $17.5.
• The weekend starts on Saturday at 00:00:00 and ends on Sunday at 23:59:59.
• Preferred number modification is free of charge .
• Subscribers can change their plans as many times as they want during weekdays.
• Changing plans is only allowed once during weekends.
• Changing from one U-Chat plan to another is not allowed during weekends.
• Changing from any U-Chat plan to Alfa Postpaid is allowed at any time.
• Mobile Internet subscribers will benefit from their bundle’s extra MB rate and not the extra U-Chat plan rates.
• Any other product/service that grant less than 500MB won’t be able to benefit from LTE network. e.g.: Uchat , WhatsApp, 4x4.
• Subscribers are not allowed to benefit from:
  • Data Pay As You Go
  • Friends & Family
  • Ehkineh
• When you cancel/modify your U-Chat plan, the remaining Minutes, SMSes and data will be lost, and the U-Chat price is non-refundable.

The Alfa A+ offer is a plan that includes free local minutes, SMS, MBs and unlimited data access to Wikipedia & LinkedIn.
Terms and Conditions apply

How To Subscribe

To benefit from the Alfa A+ offer, contact your university administration and ask about this offer's enrolment process. When your Alfa number becomes enlisted in the Alfa A+ enrolment process, you will receive an SMS with subscription details.

Notes:

• Any subscription to Alfa 4x4, Friends & Family and PAYG will be cancelled
• The price of the Alfa A+ plan will be deducted from your account
• Your existing days will set to 30 days

How Much It Costs

Enjoy exclusive benefits for only $15 (VAT Included).

*Remaining Data rolls over till the next month only

For International call tariffs,click here.

Special services: Discounted Alfa Anghami
Alfa A+ subscribers will be granted the 750 MB Alfa Anghami free of charge for the first 2 months, and a special discounted monthly subscription fee of $2.5 (instead of $3.99) with the possibility of service cancellation. For more info about Alfa Anghami click here.

How To Check Your Balance

• Online
• Alfa Mobile app
• Dial *11#
• Dial *111# and follow the steps

 Important To Know

• University students benefiting from this offer should be up to 25 years.
• To be able to subscribe to Alfa A+, your Alfa number must be listed in your university Alfa A+ enrolment process.
• Your plan will be automatically changed to Alfa Prepaid when you are no longer eligible and when your ineligibility is validated as per the Alfa A+ subscription process followed with the university you are enrolled in to be able to subscribe to Alfa A+, your Alfa number must be listed in your university Alfa A+ enrolment process.
• Your student ID number will be needed in the SMS subscription process.
• When you cancel your active A+ subscription, the remaining Data, Minutes, SMSes will be lost, and the subscription price is non-refundable.

El Khat El Askary is a prepaid plan dedicated to General Security Members (Officers & Soldiers) priced $10 (VAT Included).
Terms and Conditions apply

How To Subscribe

General security members willing to benefit from El Khat El Askary prepaid line, will need to refer to the General Security administration.

Note: El Khat El Askary subscribers do not benefit from

• Pay As You Go
• Ehkineh
   

For International call tariffs, click here.
International SMS tariffs

• Peak:18 cents
• Off-Peak 1: 14.4 cents
• Off Peak 2: 10.8 cents

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#
   

Features: 

• FREE access to Clip, Call Waiting
• FREE access to the conference Multi Party service

Recharge your line online

Required documents

General security members willing to benefit from the new el khat el askary prepaid line, will need the
number 1 or their military ID to be presented to the General Security administration

Important To Know

• Martyr families and retired members are not entitled to subscribe to El Khat El Askary.
• El Khat El Askary plan will only be renewed if sufficient credit is available in the main account.
• Subscription to any mobile internet bundle is allowed. In case of extra MB, the lowest rates will be applied.
• The retired soldiers and officers who already have an active line as armed forces; they won’t be eligible to an additional khat el askary as a retired officers will benefit from 1 line.
• When you cancel your active EL Khat EL Askary, the remaining Minutes, data and SMSes will be lost, and the plan price is non-refundable.

Alfa U-Can is an exclusive prepaid plan for Lebanese citizens with Iron Will registered at the Ministry of Social Affairs, enabling them to benefit from preferential rates on calls, SMS, and data. 
The U-Can line is $10, (Excluding VAT). 
Terms and Conditions apply

How To Subscribe

You can get a U-Can line if you hold a personal Iron Will card (disability card) and by signing a contract at any Alfa store.

Eligible subscribers must be: 

• 18 years old and above
• Registered at the Ministry of Social Affairs

For International call tariffs, click here.
International SMS tariffs

• Peak:18 cents
• Off-Peak 1: 14.4 cents
• Off Peak 2: 10.8 cents
   

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Features:

• Free access to Clip, Call Hold, Call Waiting and SMS options
• Free access to Conference Multi-Party service

Required documents

• A personal Iron Will card (special needs card) along with a Lebanese ID or passport 
• In case the eligible person with U-Can cannot visit our stores, authorized members should present: 
  o A statement stamped and signed by the Ministry of Social Affairs stating your name along with the name of the appointed legal guardian
  o Your personal Iron Will card (disability card)
  o Your valid Lebanese ID
  o The valid Lebanese ID of the appointed legal guardian
  
   

Important To Know

• The plan will only be renewed if sufficient credit is available in the main account.
• Subscription to any mobile internet bundle is allowed. In case of extra MBs, the lowest rates will be applied.
• Subscribers are not allowed to benefit from
  Pay As You Go
  Ehkineh
• When you cancel your active U-Can, the remaining Minutes, data and SMSes will be lost, and the U-Can price is non-refundable.

Alfa  is a prepaid plan that offers discounted rates on voice calls, SMS, and prepaid services. Just choose one of the following Alfa   recharge cards: $9.09, $15.15, or $27.27 (VAT excluded) to be your 30-day commitment.

To benefit from Alfa   , new users can purchase the Alfa  SIM card for $4.55 (VAT Excluded), while existing prepaid subscribers have full flexibility to change to Alfa  for free.

Upon activation, your SIM card has zero communication credit with 5 days of validity to choose your recharge card.
Please note that the 30-day validity of the Alfa  new line starts from the day of activation

How Much It Costs

The price of the new Prepaid Alfa   is $4.55, excluding VAT.
Terms and Conditions apply

For International call tariffs, click here.

Note: Alfa   subscribers will benefit from 25% discount on the following services only:
- Clip Alert, Message Box and VIP at $ 1.13
- Invisible and Friends & Family at $ 2.25
- Blackberry Bundles: Prime (175 MB for $ 4.2 per week)

How do I activate my new Alfa   line? 

• Choose any of the following Alfa  recharge cards: $9.09, $15.15, or $27.27 (VAT excluded).
• Scratch the hidden zone to reveal the recharge code.
• Recharge by dialing *15*, followed by the Alfa recharge code. Then press # and yes.
• The recharge card you choose will be your 30-day commitment.
• To inquire about which prepaid commitment you are subscribed to; dial *111# and follow the instructions.

How To Recharge 

• Online
• Dial *14*, Alfa recharge code, then press # and yes
• Dial *111# and follow the steps
• Call 03 390390 (free of charge only for Alfa numbers)
• SMS to 1399 from Alfa postpaid line 

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Important To Know 

• Alfa  prepaid subscribers are not allowed to benefit from Ehkineh or Credit Transfer service.
• Subscribers to the Invisible service will normally be charged an additional $0.25 per call.
• Changing from Alfa   Prepaid to Alfa Postpaid is allowed only after 2 months of the activation date.
• Modification charges for the Friends & Family service is $0.75.
• If you are subscribed to the Friends & Family service and you made a call during off-peak hours, the higher discounted rate is applied.
• Only three consecutive recharges are allowed during the validity date but they are kept pending until the renewal date. On day 31st, the amount is used for the plan renewal.
• When you cancel/modify your active Alfa  plan, the remaining Minutes and SMSes will be lost, and the Alfa  plan price is non-refundable.

Alfa  is a prepaid plan that offers discounted rates on voice calls, SMS, and prepaid services. Just choose one of the following Alfa   recharge cards: $9.09, $15.15, or $27.27 (VAT excluded) to be your 30-day commitment.

To benefit from Alfa   , new users can purchase the Alfa  SIM card for $4.55 (VAT Excluded), while existing prepaid subscribers have full flexibility to change to Alfa  for free.

Upon activation, your SIM card has zero communication credit with 5 days of validity to choose your recharge card.
Please note that the 30-day validity of the Alfa  new line starts from the day of activation

How Much It Costs

The price of the new Prepaid Alfa   is $4.55, excluding VAT.
Terms and Conditions apply

For International call tariffs, click here.
 

Note: Alfa  subscribers will benefit from 25% discount on the following services only:
- Clip Alert, Message Box and VIP at $ 1.13
- Invisible and Friends & Family at $ 2.25
- Blackberry Bundles: Prime (175 MB for $ 4.2 per week)

How do I activate my new Alfa   line? 

• Choose any of the following Alfa  recharge cards: $9.09, $15.15, or $27.27 (VAT excluded).
• Scratch the hidden zone to reveal the recharge code.
• Recharge by dialing *15*, followed by the Alfa recharge code. Then press # and yes.
• The recharge card you choose will be your 30-day commitment.
• To inquire about which prepaid commitment you are subscribed to; dial *111# and follow the instructions.

How To Recharge 

• Online
• Dial *14*, Alfa recharge code, then press # and yes
• Dial *111# and follow the steps
• Call 03 390390 (free of charge only for Alfa numbers)
• SMS to 1399 from Alfa postpaid line 

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Important To Know 

• Alfa  prepaid subscribers are not allowed to benefit from Ehkineh or Credit Transfer service.
• Subscribers to the Invisible service will normally be charged an additional $0.25 per call.
• Changing from Alfa   Prepaid to Alfa Postpaid is allowed only after 2 months of the activation date.
• Modification charges for the Friends & Family service is $0.75.
• If you are subscribed to the Friends & Family service and you made a call during off-peak hours, the higher discounted rate is applied.
• Only three consecutive recharges are allowed during the validity date but they are kept pending until the renewal date. On day 31st, the amount is used for the plan renewal.
• When you cancel/modify your active Alfa plan, the remaining Minutes and SMSes will be lost, and the Alfa plan price is non-refundable.

Alfa  is a prepaid plan that offers discounted rates on voice calls, SMS, and prepaid services. Just choose one of the following Alfa   recharge cards: $9.09, $15.15, or $27.27 (VAT excluded) to be your 30-day commitment.

To benefit from Alfa   , new users can purchase the Alfa  SIM card for $4.55 (VAT Excluded), while existing prepaid subscribers have full flexibility to change to Alfa  for free.

Upon activation, your SIM card has zero communication credit with 5 days of validity to choose your recharge card.
Please note that the 30-day validity of the Alfa  new line starts from the day of activation

How Much It Costs

The price of the new Prepaid Alfa   is $4.55, excluding VAT.
Terms and Conditions apply

For International call tariffs, click here.
 

Note: Alfa  subscribers will benefit from 25% discount on the following services only:
- Clip Alert, Message Box and VIP at $ 1.13
- Invisible and Friends & Family at $ 2.25
- Blackberry Bundles: Prime (175 MB for $ 4.2 per week)

How do I activate my new Alfa   line? 

• Choose any of the following Alfa  recharge cards: $9.09, $15.15, or $27.27 (VAT excluded).
• Scratch the hidden zone to reveal the recharge code.
• Recharge by dialing *15*, followed by the Alfa recharge code. Then press # and yes.
• The recharge card you choose will be your 30-day commitment.
• To inquire about which prepaid commitment you are subscribed to; dial *111# and follow the instructions.

How To Recharge 

• Online
• Dial *14*, Alfa recharge code, then press # and yes
• Dial *111# and follow the steps
• Call 03 390390 (free of charge only for Alfa numbers)
• SMS to 1399 from Alfa postpaid line 

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Important To Know 

• Alfa  prepaid subscribers are not allowed to benefit from Ehkineh or Credit Transfer service.
• Subscribers to the Invisible service will normally be charged an additional $0.25 per call.
• Changing from Alfa Prepaid to Alfa Postpaid is allowed only after 2 months of the activation date.
• Modification charges for the Friends & Family service is $0.75.
• If you are subscribed to the Friends & Family service and you made a call during off-peak hours, the higher discounted rate is applied.
• Only three consecutive recharges are allowed during the validity date but they are kept pending until the renewal date. On day 31st, the amount is used for the plan renewal.
• When you cancel/modify your active Alfa  plan, the remaining Minutes and SMSes will be lost, and the Alfa  plan price is non-refundable.